Information Management Blog

The AIIM Blog

Keep your finger on the pulse of Intelligent Information Management with industry news, trends, and best practices.

Lisa Riccuiti

Lisa Ricciuti spent years in the field before starting Smart Info Management Services in July 2013, a business specialized in creating solutions for small businesses and individuals to manage their information assets more effectively. Previous work experience includes records and information analyst positions with Oxford Properties Group, the Regional Municipality of York and the City of Vancouver. Lisa has extensive experience in training and public speaking. She presented four times at the ARMA Canada Conference and twice at IM Days in Ottawa on destruction, workflow processes, social media, and folders & metadata, all of which showcase her ability to present on diverse and trendy topics. In 2012, she taught at course on Basic Records Management at George Brown College as a continuing education instructor. In this 7-week course Lisa figured out new and interesting ways to present dry subject matter in a way that was accessible, comprehensive, and fun.

Blog Feature

Electronic Records Management (ERM)

Records and Risk Aversion

In my profession, I feel like I’m constantly fighting the same battles over getting clients to destroy their older records that no longer have value for the company. I often come across these old, dusty storage rooms, or offsite storage accounts, filled with boxes and files. Usually, in one of these scenarios, there are no lists that would tell us about the actual contents of the records. One option is to do a sampling and a risk assessment to just get rid of everything. This approach is often met with resistance.

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