Information Management Blog

The AIIM Blog

Keep your finger on the pulse of Intelligent Information Management with industry news, trends, and best practices.

Blog Feature

Data Management  |  Digital Transformation

Let’s Give Information Its Own Office

In my role as The Info Gov Guy™, I consult with clients from up and down their organizational charts: in records, IT, legal, HR, marketing, etc. What this tells me is that their employers don’t consider their information to be a core business asset – which is odd because they do acknowledge their success depends completely on their ability to quickly find and retrieve current, accurate, and properly safeguarded information.

Read More

Blog Feature

Archiving  |  Digital Preservation  |  Digital Transformation

An Overview of NARA's Newest Guidance on Digitizing Permanent Federal Records

The National Archives and Records Administration (NARA) is the nation's record keeper. We identify, protect, preserve, and make publicly available the historically valuable records of all three branches of the federal government. NARA is also the nation’s records manager. That is to say, NARA’s Office of the Chief Records Officer for the U.S. Government leads records management throughout the federal government and assesses the effectiveness of federal records management policies and programs. Part of that work is to issue guidance to federal agencies on a wide variety of records management topics. One of NARA’s newest guidance products to federal agencies is regulations with digitization standards for permanent records.

Read More

14 Steps to a Successful ECM Implementation

Making an ECM implementation successful requires planning and attention to detail. The best way to create the right solution is to identify organizational goals and priorities. Learn how to manage a successful implementation in our free guide.

Blog Feature

Content Migration  |  Digital Transformation  |  Intelligent Information Management (IIM)

Why Has Digital Transformation Stalled?

Research Indicates Digital Transformation Has Stalled After we received the survey responses for the AIIM 2023 State of the Intelligent Information Management Industry Report, I spoke to the report’s authors, Dave Jones and Theresa Resek, about a concerning statistic. Enterprise digital transformation (DT) efforts have stalled. Dave later wrote in the report “over 65% of organizations have achieved significant successes with DT, but that still leaves at least a third who have not.”

Read More

Blog Feature

Digital Transformation  |  Intelligent Information Management (IIM)

What Is the Role of Information Management in Customer Experience?

There are two things you should know about me. The first is that I love to eat. I have an appetite that was once described as “alarming.” In my teenage years, I would kick back and devour an entire large pizza in one sitting. As I grew older, I refined my pallet and developed a desire for quality ingredients and a craving for a variety of flavors. The second thing you should know is that I hate to cook.

Read More

Blog Feature

Digital Transformation

How to Prepare for the Metaverse

From the Australian Open offering fans art ball NFTs with real-time match data to JPMorgan Chase’s tiger-friendly lounge in the blockchain-based world Decentraland, metaverse events are exploding into 2022 as powerful new weapons to engage with people.

Read More

Blog Feature

Digital Transformation

What are the Common Digital Transformation Checkpoints?

Digital Transformation and Intelligent Information Management Here at AIIM, we talk a lot about Digital Transformation and its link with the practice of Intelligent Information Management. But, what exactly is the link between IIM and Digital Transformation? We explore this topic thoroughly in this previous post, but in summary: Every organization is on – or should be on – a Digital Transformation journey. At the heart of this Transformation journey is the drive toward 1) understanding, anticipating, and redefining internal and external customer experiences. This primary driver depends on other key transformative aspirations such as 2) business agility/innovation, 3) operational excellence, and 4) automated compliance/governance. These drivers require information – in a leverageable form. Today, that’s not always an easy task as the volume, velocity, and variety of information that most organizations need to manage, store, and protect now exceeds their ability to even marginally keep pace with big content challenges. That’s where IIM comes in. This rising tide of information chaos and confusion is creating a demand for new information management practices that extend beyond traditional Enterprise Content Management. AIIM calls this Intelligent Information Management (IIM).

Read More