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How the Move to Content Services Makes CX More Challenging

Feb 28, 2018 10:00:00 AM by John F. Mancini

Ultimately, transforming customer experiences is more than conventional change. It is about doing things differently – and doing different things as well.  And different not just for the sake of being different, but in support of the key strategic objectives facing every organization in the age of digital disruption.

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Topics: content services, customer experience, reveille software, cx

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