Outlook is where we live, so that’s where we want our content to live. It’s much simpler to use than SharePoint, but we do want our content to be backed up to SharePoint for safe-keeping. Filing important emails and their attachments is tedious but necessary, so we need the simplest of ways to drag and drop them into SharePoint file folders or case folders, but it would also be useful if the computer took a look at them and suggested where the best place to file them might be.
In this paper, we look at how add-on products can greatly enhance the use of Outlook as a client for SharePoint (on-prem and mobile), encouraging the use of ECM, especially if a degree of auto-classification is included.
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