I've been thinking a lot lately about the role of solution providers in the information management industry, specifically as applied to education and professional development. In this post I am focusing on the members of solution providers’ staff that are marketing to customers, selling to customers, acting as the voice of the customer, and implementing and supporting customers’ solutions.
Welcome back to the last post in this series on the updated Certified Information Professional (CIP) exam. In this post, I'll be focusing on Domain 5, Implementing an Information Management Solution. You can review the previous posts in this series here: Domain 1: Creating and Capturing Information Domain 2: Extracting Intelligence from Information Domain 3: Digitalizing Core Business Processes Domain 4: Automating Governance and Compliance We end this series by looking at how to implement an information management program. Such a program includes more than just technology, though that is often a part of the overall solution. But it's also assessing the current state of the organization, making the business case for change, and designing a solution that will support and enable its goals and objectives.
Making an ECM implementation successful requires planning and attention to detail. The best way to create the right solution is to identify organizational goals and priorities. Learn how to manage a successful implementation in our free guide.
Welcome back to this continuing series on the updated Certified Information Professional (CIP) exam. In this post, I'll be focusing on Domain 4, Automating Governance and Compliance. You can also refer back to the posts for Domain 1, Creating and Capturing Information, Domain 2, Extracting Intelligence from Information, and Domain 3, Digitalizing Core Business Processes. This domain is important because it focuses on the compliance and risk side of information management. While the primary focus of intelligent information management is on enabling and supporting business goals and objectives, it's still important to safeguard information to minimize risk and liability. The challenge here is that all the policies and procedures you can imagine won't help if they aren't implemented and followed. Here, particularly in the case of records management, users aren't records managers and don't want to be - they want to focus on their main job responsibilities. In addition, they aren't trained to do these types of tasks. So, the better approach by far is to streamline and automate them so that they are relatively transparent to users.
Last week, I had the privilege of teaching our inaugural Foundations of Intelligent Information Management course in Denver, CO. We had students from a variety of industries and locations take part in the course, which is designed to provide participants with a thorough understanding of the fundamentals of information management. Over four days, we covered the entire lifecycle of information management: Creating and capturing information Extracting intelligence from information Digitalizing core business processes Automating governance and compliance Implementing an information management solution
Welcome back to this continuing series on the updated Certified Information Professional (CIP) exam. In this post, I'll be focusing on Domain 3, Digitalizing Core Business Processes. You can see the posts for Domain 1, Creating and Capturing Information and Domain 2, Extracting Intelligence from Information. Digitalizing core business processes is much more than scanning paper documents or workflows. It involves rethinking business processes and asking questions about how information comes into, flows through, and leaves business processes. It involves reimagining work at the speed of digital and leveraging new capabilities to satisfy business and customer expectations.
By now, you may have heard that AIIM is in the process of updating its Certified Information Professional (CIP) Program. With CIP 3 set to launch soon, your podcast host Kevin Craine wanted to dig deeper into what users can expect from the revamp of the program.