No, you read that title right – seventy THOUSAND boxes of paper in the highly restrictive environment of legal services. That’s what Susan Gleason, Manager of Records and Information Governance at Shipman & Goodwin and her team were up against.
The Connecticut-based law firm was in the position that many firms face - they had been using paper-intensive records management for years and looking to build up their Information Governance, retention schedules, and ultimately move away from paper.
On this episode, your podcast host Kevin Craine sat down with Susan to learn more about the steps they are taking with their digital transformation and the challenges associated with that transition, including developing a retention schedule, how to get the firm’s lawyers on board with moving to paper-free, and more.
Also, in this episode, Dr. John Johnson discusses his book Everydata: The Misinformation Hidden in the Little Data You Consume Every Day. Dr. Johnson talks about the tidal wave of information that we’re facing in our businesses and in our personal lives. Learn how we can make the information we encounter everyday work for us and not against us.
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