November 30, 2023 

Association for Intelligent Information Management Launches Update to Certified Information Professional Credential 

Silver Spring, Maryland – The Association for Intelligent Information Management (AIIM) debuted a new version of the Certified Information Professional (CIP) credential. As of November 27, 2023, AIIM is offering a new version of the exam, which reflects the skills needed for today’s information professionals.  

The CIP is an internationally recognized information management certification.  

AIIM created the CIP in 2011 to recognize information professionals with the skills to protect and manage information and develop organization-wide strategies based on established methodologies and industry best practices. The CIP helps credential holders, and their organizations stand out in today’s information-driven world. Since it’s establishment, over 4,000 professionals have earned the CIP.  

To obtain a CIP credential, an information management professional must pass a proctored, 100-question multiple-choice exam. Certified professionals display “CIP” as a post nominal.  

The CIP encompasses the entire information lifecycle and focuses on five critical areas that comprise Intelligent Information Management:

  1. Creating, capturing, and sharing information 
  2. Extracting intelligence from information 
  3. Digitalizing information-intensive processes
  4. Automating governance and compliance
  5. Implementing an information management strategy and solution 
“We are immensely proud of this new version of the CIP,” said AIIM President & CEO Tori Miller Liu, CIP. “The new version reflects established best practices in intelligent information management and also forward-focused, emerging practices and technologies.”  

The newly updated exam features all new multiple-choice questions and includes new sections on artificial intelligence, large language models, intelligent document processing, and robotic process automation. AIIM also released an updated CIP Study Guide to help interested participant prepare for the exam.  

The latest version of the exam was the result of months of work by industry thought leaders from around the world. These professionals made up a CIP Task Force, appointed by the AIIM Board of Directors. The task force reviewed and updated the exam blueprint; authored new exam items; and provided strategic guidance. Led by standards expert Betsy Fanning, the task force included:  

Carlos Bassi, INFORMSYS Consult. Com. Serv. Inform. Ltda. 
Petra Beck, Infosource 
Robert Blatt, 
Alan Boyd, U.S. Navy 
Jordy Brouwer Von Gonzenbach, AmeXio 
Tod Chernikoff  
John Daly, Fruit of the Loom 
Don Duffy, Unum 
Andrew duFresne, JBT Corporation 
Dan Elam, Epiq 
Betsy Fanning, BF Virtual Associates LLC 
Patricia Franks, San Jose State University 
Richard Freeman, Ricoh 
A. Caleb Gattegno, New York Life 
Amila Hendahewa  
June Huang, U.S. Department of Justice 
Kelly Husleag, Gibson Energy
Leigh Isaacs, DLA Piper 
Andrew Keller, eSentio Technologies 
Olena Kit, Government of Alberta 
Walter Koch, I-Ware 
Sarah Lambert-Sheffield, United States Department of Energy - Fluor Federal Petroleum Operations (FFPO) 
Stephen Levenson  
D. Madrid, Pacific Gas and Electric Company 
Devon McCollum, General Dynamics Information Technology, Inc 
Tom Motzel, Iron Mountain 
Paul Mullon, COR Concepts 
Ayodeji Onipede  
Mason Pai, Chang's World Enterprise Co., Ltd. 
Heather Palmer  
Rui Pires,  Decisaoconcisa 
Mike Prentice, Pyramid Solutions 
Theresa Resek, AIIM 
Lauren Ross, Ontario Lottery and Gaming Corporation 
Claude Sam-Foh, Ryerson University 
Dave Simmons, U.S. General Services Administration 
Amitabh Srivastav, HELUX 
Ed Steenhoek, Informed Group 
Jesse Wilkins, Athro Consulting 

Additionally, nearly 100 professionals volunteered to serve as beta test takers, taking the new exam and providing invaluable feedback.  

AIIM is grateful to the Task Force members and beta test takers for their contributions,” said Liu. “They were instrumental in updating the CIP and have provided invaluable service to both AIIM and the information management community at-large.” 
To learn more about the CIP or register for the exam, visit

About the Association for Intelligent Information Management 

AIIM is the world’s leading association dedicated to the information management industry. Since 1944, AIIM has helped organizations use their information to solve business problems, create new value, and strengthen organizational performance. With over 66,000 community members, AIIM serves a vibrant community of information management leaders who focus on the collection, processing, storage, security, retention, and accessibility of information in an organization. AIIM provides forward-focused and technology-enabled solutions, research, training, and professional certification to empower information leaders to help their organizations succeed.  



Shelly Strickland 

AIIM International