Information Management Blog

The AIIM Blog

Keep your finger on the pulse of Intelligent Information Management with industry news, trends, and best practices.

Theresa M. Resek, CIP

Theresa has worked in Information Management for 20 years, has her MBA, CIP, and is well versed in ECM, ERM, and BPM. As a project and program director at AIIM, Theresa has held positions as editor, writer, host and producer. Working with the supplier community and subject matter experts, she has produced over 350 educational webinars for AIIM’s international audience.

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Accounting and Finance  |  Automation

Is Automation Obtainable? It Is in Your Accounts Payable Department

AP Automation is an obtainable goal in this century, in this decade, this year! In fact, companies like Pepsi are already doing it. How may you ask? If you can relate to this stat from recent AIIM research where 52% of respondents say their invoice processes take at least three days – some up to as many as 25 days – when using manual solutions for invoice data entry, validation, and approval using paper, you are a prime candidate. So, where to start?

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Business Process Management (BPM)

Identifying the Root Causes to the Delays and Exceptions in Your Processes

When you’re working to document your processes, an initial goal is to map the workflow of the typical, standard task, getting the most common branches outlined. This will comprise of the steps you know well, the steps that already run fairly smoothly. Yes, this will not cover every scenario, but that’s ok at this stage.

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14 Steps to a Successful ECM Implementation

Making an ECM implementation successful requires planning and attention to detail. The best way to create the right solution is to identify organizational goals and priorities. Learn how to manage a successful implementation in our free guide.

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Business Process Management (BPM)

Steps to Mapping, Testing, and Implementing a Process

This is an overview of what is involved when it comes to documenting how to automate your processes. Of course, the devil’s in the details, and certainly, this is not the only way, but after listening to and learning from hundreds of our industry’s best consultants and analysts (the benefit of producing so many webinars – I listen to them all), I think this is one approach for you to consider.

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Capture and Imaging  |  Process Improvement

Going down the Rabbit Hole

When I was a young child, in an era when school papers had to be researched in libraries with card catalogs and shelves upon shelves of books, my father had the bright idea to purchase a complete set of Encyclopedia Britannica. Now, we lived on a tight budget, and my mother wasn’t too thrilled with this splurge when a perfectly good library was so close to home. Dad wouldn’t hear of it! “Our girls need the best education we can offer,” so of course, mom relented.

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