AIIM - The Global Community of Information Professionals

What a Difference a Year Makes

Jan 10, 2018 11:00:00 AM by Peggy Winton

For AIIM, 2017 began with this provocative question:

In an Artificial Intelligence world, where deep learning completely shrinks the development time while amping up the computing power, do content management capabilities become irrelevant and obsolete?

Read More

Topics: ecm, aiim, intelligent information management

The AIIM Community Gives Back - Twice

May 12, 2016 9:30:56 AM by Georgina Clelland

We introduced something new to The AIIM Conference in 2016, an element of social responsibility. As the VP of Events here at AIIM, it was incredibly important to me that we give something to a charity local to our host city of New Orleans that our attendees had created.

Read More

Topics: aiim, aiim16

Where do you stand? -- 6 Key Findings - new "State of Information Management" Benchmark report

Apr 15, 2016 12:08:09 PM by John Mancini

What's the status of Information Management in your organization?

Check out our new State of the Industry findings.

Download Your Report

Managing and recording what the organization knows, what has been said, what inputs are received, what decisions and commitments have been made, and what results are achieved, is paramount to improvement and success. Failure to manage this information, and make it available for sharing, search, controlled access, defined process, audit and secure archive limits operational capability, stunts new initiatives and exposes the business to potential liabilities.

In this [free] executive summary, we've compiled our key findings, including:

  • How different ECM system strategies match the overall goals of the information management lifecycle.
  • The governance and adoption issues that users face.
  • The impact of extending access to mobile and the new cloud services.
AIIM's new Industry Watch report -- 6 key findings:
  1. The number of large organizations citing compliance and risk as the largest driver for IM has risen sharply in the past year from 38% to 59%. 44% of mid-sized organizations also cite this as the biggest driver whereas smaller organizations consider cost savings and productivity improvements to be more significant drivers.
  2. 17% of responding organizations have completed an enterprise-wide ECM capability, including 4% on a global scale. 23% are rolling out company-wide, and a further 15% are integrating across departments. 6% are looking to replace existing system(s) with a new one.
  3. Only 18% align their IM/ECM system strategies with agreed IG policies. 15% have IG policies but they do not drive decisions. 29% have no IG policies. 
  4. 39% describe their email management as “chaotic”, including the largest organizations. 55% agree that email is their big untagged, ungoverned, high-risk content type. Only 10% selectively archive emails to ECM, RM or SharePoint.
  5. 22% consider their ECM project to be somewhat stalled, and 21% have user adoption issues. 52% admit that they are still dependent on their network file-shares.
  6. 38% are actively focused on extending their ECM functionality and 25% are rolling out to a wider user-base. 30% are improving collaboration and 21% are working on mobile and remote access.

Get it while it's hot!

Download Your Report

Read More

Topics: industry watch, enterprise content management, content, ecm, aiim, Industry statistics and research

Per Yogi, It's tough to make predictions, especially about the future

Apr 11, 2016 6:48:43 PM by John Mancini

I'm starting to work on my opening AIIM keynote and thinking about how technology and the nature of what it means to be an information professional has changed and will continue to change. And also reflecting a bit on my 20 years in this crazy industry.

Read More

Topics: predictions, ecm, future, aiim, aiim16

137 -- Count 'Em -- Things You Need to Know About Information Management

Mar 31, 2016 6:25:28 PM by John Mancini

Changes in the Information Management Industry 2015 brought about some interesting changes in the information management industry. Mergers, and acquisitions like that found in Dell and EMC, and partnerships formed like that of IBM and Box, potentially change the technology landscape of information management and impact the way organizations operate. Along with watching these types of activity, AIIM Research this past year focused specifically in the areas of SharePoint, ECM, Content Analytics, Mobile and Cloud, Paper-free environments, Information Governance, and Data Privacy, and put together a great wrap up in a free e-Book.  

Believe it or not, there are 137 -- that's right, one hundred thirty-seven, count'em -- key findings from AIIM research in this ebook.

Get the eBook (Free) --

Some highlights:

SharePoint is still viewed as an essential tool yet many organizations indicate their SharePoint projects are stalled and failing to meet expectations. This is perhaps due to a lack of focus and direction as to the business problem SharePoint will address.

ECM is now considered vital for businesses and down time seen as having a major negative impact. Where once ECM was a nice to have, in 2016 it is considered a mission-critical part of business operations. It is seen as the place where vital business information is housed, and access to it must be maintained at all times.

Here's the link for Information Management: 2016 and Beyond.  Get it!

Download Your eBook

Content Analytics applications have also entered the spotlight in a greater way. Businesses are turning their attention to analytics for inbound routing and text recognition for content classification and metadata correction, improved search and knowledge extraction, and to provide business insight. The latter being one of extending content use to a greater audience and identifying recipients who have the need for it based on specified user/case profiles.

Mobile and Cloud continue to be in discussions with a strengthened tone of being part of the bigger information eco-system and IT infrastructure. Where once these were viewed as non-essential elements, businesses are now considering the risk factor of unauthorized use and the benefit of sanctioned and vetted cloud and mobile options.

Paper-free, while not a new concept, is gaining momentum with many organizations and for different reasons that those of the past dealing with storage alone. Businesses have come to realize that capturing information, whether digitizing the physical or digitally born, at the first touch-point of a process, brings this information under corporate control and into a workflow sooner, more securely, and readily available for action to be taken.

Information Governance has taken center stage in a way it has not before, bringing about a stronger awareness amongst business leaders that more and tighter control is needed over their information and information practices than ever before. Information Governance is now seen to address the holistic organization by addressing people, process, information and technology.

Data Privacy, due to the number of security breaches reported in all markets ranging from healthcare, to retail, has become a hot button for many businesses and consumers. While governance and technology are essential elements of a solid information eco-system, the goal and one of the key drivers is data privacy – keeping information secure, the environment compliant with legal, industry, and regulatory guidelines, and accessible to only those who have proper authorization.

Information Management now must look at the business, organization, and operations with a holistic view. People, process, technology, and information need to be addressed in concerted not a siloed approach.

Get the e-Book (Free) --


You mean there's more?  Heck yeah - our State of the Industry Executive Summary has just been published as well -- get it HERE (also free):

Download Your Report

And one more FREE item just because I'm in a good mood. 21 Tips to Put Digital Transformation into Action.

21 Tips to Put Digital Transformation in Action

Read More

Topics: statistics, aiim, trends, Industry statistics and research

Information Management - State of the Industry 2016 [Free Report]

Mar 31, 2016 3:14:26 PM by Sean McGauley

Maybe it was a bad idea to start a blog post after dinner, because I have one thing on my mind…ICE CREAM! Are you craving it too, now? Well, grab a bowl and read on. Trust me, this does eventually tie into Information Management.

Read More

Topics: aiim

Guest Post from #AIIM Chair Tony Peleska

Mar 30, 2016 1:15:03 PM by Tony Peleska

Guest Post from Tony Peleska, AIIM Chair and CIO, Minnesota Housing Finance Agency

I would like to introduce myself to those who do not know me. I am Anthony Peleska, CIO of Minnesota Housing Finance Agency and Chairman of the AIIM Board of Directors. As a CIO and technology leader, I became involved with AIIM to help myself, my team and my organization understand and tackle the challenges we face with people, process, information and technology. The insight we have gained and partners we have developed through AIIM have helped us increase our profits, decrease our technology budget spending and mitigate risk at a variety of levels. Our success has fueled a passion that I want to share with others, to help them tackle the business challenges they face today through involvement with AIIM. 

By now you will have learned of the change in John Mancini's executive role -- from CEO to Advisor/Evangelist. This kind of news can be a bit disconcerting at first -- particularly given the significant contribution and commitment that John has made to this industry. I want to assure you that John is still very much involved in the strategic direction of the Association and the industry.

The Board and I have formed a transition team that has met and will continue to meet before the April board meeting. Our goal is to have a plan to discuss and review with the board at that time. As a transition team, we want to ensure a thoughtful and focused process that will help lead AIIM and the industry well into the future. In the meantime, the AIIM staff is deftly executing a solid 2016 business plan that focuses on delivering new and evolving content to help organizations with their information-intensive business processes, challenges, and applications.

This approach is paying off. Under the operational leadership of Peggy Winton, COO, we've realized some worthy accomplishments:

I look forward to seeing many of you at the AIIM16 conference in New Orleans where we are expecting 650 conference participants and 100 solution providers. Please introduce yourself to me when we pass in the breakout rooms, theaters, and solutions lounge. This is a great time to remind ourselves what it means to be a member of this vibrant AND GROWING community.

It is my intention to provide you with additional updates as needed or warranted, but the majority of future communication will come from Peggy Winton, John Mancini and the rest of the wonderful staff who are responsible for executing the strategy and running the operations of AIIM. In the meantime, I welcome your questions, comments, and suggestions for the future of this Association.

Email me

I am so proud to be a member of this industry and this community. I am grateful that you are a member too. Together, we can do great things.



Read More

Topics: aiim

Civility in the Marketplace

Mar 5, 2016 2:13:33 PM by John Mancini

Like many of you, I’ve been wondering what on earth has happened to the way we talk to and about each other.

Watching the political fray, especially over the past few weeks, I can’t help but think back to my days at AEA running their policy programs in the late 80s and early 90s. Granted, at the time technology was the golden boy of the lobbying circuit.

But even with that, there was a certain respect that existed between people of opposing views, and a willingness to work together with people of widely varying viewpoints. The final outcome wasn’t always pretty (it hardly ever was) and it wasn’t ever the chosen one for each and every participant in the process, but was the optimal outcome for the group.   There were certain things you did and didn’t do during the process. And there was a sense that while progress was slow, there was progress being made.

Of course, all of that was in the pre-social media days and before the advent of the 24-hour news cycle and before what seems to be a compulsive need to up the ante with each successive round of outrage. And a growing impatience that unless things change this very minute, and in exactly in the way that I want, it is my right to do anything and say anything to make my grievances known.

I’ve been thinking about all of that over the course of the past few days as our little extended community of information professionals has occassionally struggled with the bounds of normal discourse. Most comments have been heart-felt and constructive.  And some have been fueled by a desire to be a bit more outrageous than the last.  And I will admit relative to the latter to contemplating some really good zingers.

But Friday I went to an awards lunch of association types. The speaker – and awardee – was the President of the National Association of Manufacturers, Jay Timmons. His speech is HERE.  It's worth reading. His personal story would have been impossible as recently as 20 years ago.  

Jay's comments reminded me that I am proud to have spent a career in this weird life as an association executive. I am proud of not only AIIM, but also proud of our fellow associations in this space, whose people I know work just as hard as mine do.  

His story reminded me that there are changes afoot in the world. Things simply do not stay the same, much as we wish they would. Professions. Industries. Companies. And Associations. While that is often uncomfortable, it isn't necessarily bad. In the long view, I believe that history has a forward-leaning trajectory.  

But Jay's comments also reminded me that we each bear a responsibility – a personal responsibility – for the civility of our public conduct. 

So I thought of a heck of a zinger for some of the tension in our little community over the past few weeks. Here it is.



Note:  In case it's not obvious, the above is NOT an AIIM statement.  It is a personal one.

I've published a new e-book on Digital Transformation -- it's FREE and HERE.

Digital Transformation in Action

Read More

Topics: aiim

AIIM Training Turns 10 Years Old

Jan 29, 2016 4:34:52 PM by Anthony Paille

On January 30, 2006, Terry Menta and AIIM’s Jesse Wilkins were standing in front of a classroom of 8 students at a community college in San Francisco. They were there to teach AIIM’s very first public training course. The subject was Electronic Records Management.

Read More

Topics: erm, training, aiim

AIIM in a Nutshell

Jan 26, 2016 12:36:01 PM by John Mancini

I'm often asked for a quick explanation of what AIIM is and what we do.

Here you go.  Pass it around if you're so inclined; would appreciate it.

This is what we're going to be talking about at AIIM16.  Early bird ends this week.  It will be a great event -- check it out.

Register Today


Some recent posts you may have missed:

Read More

Topics: content management, ecm, aiim, aiim16

About AIIM

AIIM provides market research, expert advice, and skills development to an empowered community of leaders committed to information-driven innovation.

Click to Download GDPR After the Deadline

Subscribe to Email Updates

Recent Posts