AIIM - The Global Community of Information Professionals

Digitalizing Core Business Processes — Part 3 of 3 — How can you not just improve processes, but totally rethink them?

Jul 30, 2018 10:34:00 AM by John F. Mancini

In “The State of Intelligent Information Management: Getting Ahead of the Digital Transformation Curve,” AIIM made the case that every organization is on – or should be on! – a Digital Transformation journey. The heart of this Transformation journey is understanding, anticipating, and redefining internal and external customer experiences. AIIM believes that Digital Transformation effectiveness is imperiled by a rising tide of information chaos and confusion, and that rising tide of information chaos and confusion is creating a demand for new information management practices that extend beyond traditional Enterprise Content Management.

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Topics: digitization, bpm, rpa, robotic process automation, digital processes

Digitalizing Core Business Processes — Part 2 of 3 — There is still a lot of work to do with basic process improvement

Jul 27, 2018 10:30:00 AM by John F. Mancini

In “The State of Intelligent Information Management: Getting Ahead of the Digital Transformation Curve,” AIIM made the case that every organization is on – or should be on! – a Digital Transformation journey. The heart of this Transformation journey is understanding, anticipating, and redefining internal and external customer experiences. AIIM believes that Digital Transformation effectiveness is imperiled by a rising tide of information chaos and confusion, and that rising tide of information chaos and confusion is creating a demand for new information management practices that extend beyond traditional Enterprise Content Management.

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Topics: digitization, bpm, rpa, robotic process automation, digital processes

Digitalizing Core Business Processes — Part 1 of 3 — True Transformation is more than Digitization

Jul 23, 2018 10:27:00 AM by John F. Mancini

In “The State of Intelligent Information Management: Getting Ahead of the Digital Transformation Curve,” AIIM made the case that every organization is on – or should be on! – a Digital Transformation journey. The heart of this Transformation journey is understanding, anticipating, and redefining internal and external customer experiences. AIIM believes that Digital Transformation effectiveness is imperiled by a rising tide of information chaos and confusion, and that rising tide of information chaos and confusion is creating a demand for new information management practices that extend beyond traditional Enterprise Content Management.

Read More

Topics: digitization, bpm, rpa, robotic process automation, digital processes

RPA - Is it the Answer to Our Dreams of Easier Business Automation?

May 23, 2018 10:05:00 AM by Alan Pelz-Sharpe

I’ve been involved in some way or another in the world of business process automation (BPM) for over twenty years. I was the author of AIIM’s first BPM training course back in 2006. I’m a big fan of the idea of reengineering business processes, but there is no getting away from the fact that BPM projects are complex and scary – they require buy-in from the top (which is always difficult) and are seldom inexpensive undertakings.

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Topics: training, rpa, robotic process automation, bpm, business process management, automation, process automation

10 Things You Need to Take Process Improvement to the Next Level

Sep 14, 2017 11:26:03 AM by John Mancini

Businesses have come to realize the importance of analyzing their processes as the key to progression. According to recent AIIM research, by embracing BPM practices, one-third of organizations have decreased their review and approval cycles, over 60% have improved routing to and between individuals, and 42% have experienced greater organizational agility and routing between processes.  

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Topics: bpm, business process management, analytics

Is it time to adopt a revolutionary approach to BPM? – 5 Things to Look For...

Mar 23, 2017 11:12:00 AM by John Mancini

Consider these three data points from AIIM’s Process Improvement and Automation 2016 - A Look at BPM.

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Topics: bpm, low-code, no-code

4 ECM Freebies and a Special Invitation

Mar 9, 2017 10:30:00 AM by Sean McGauley

I have some awesome new educational resources to tell you about, but first I'd like to extend a very special invitation for you to join the AIIM Online Community. This online forum is the perfect place to engage in discussions with your peers, get your questions answered, find a mentor, find meetings in your area, and more! Check it out - it's THE place where the AIIM Tribe congregates throughout the year to lurk, learn, and reach out for – and give – assistance.

Now on to more FREE stuff, here are a couple of great resources that have been recently published. Check them out below.

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Topics: ecm, bpm, business process management

Digital Transformation: A Two-Thousand-Year-Old Tradition Can Do It—So Can You

Feb 16, 2017 10:46:00 AM by Thomas LaMonte



Chinese New Year is host to many traditions from tasty, meat-packed dumplings to an all hours riot of fireworks. Over its two weeks, the whole country erupts in celebration—it’s a sight to be seen.

But above all Spring Festival traditions, I have a clear favorite; maybe you have heard of it before: the gifting of red paper envelopes filled with money.

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Topics: bpm, paperless, paperfree office, digital transformation,

Reducing the Insurance Paper Mountain with Paperless Document Management

Jan 13, 2017 9:00:00 AM by Sean McGauley

Although paper is still heavily used in the Insurance sector, the reality is that we’re living in an age where paper is slowing us down. Often referred to as multichannel inbound content, information enters the business in many different ways and in many forms. In addition, the amount of information we are dealing with is on the rise, which means the risk of paper-based information being misplaced, lost, or misclassified is greater than ever.

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Topics: bpm, paperless, paperfree office

Enterprise Agility: A Must Do - No Longer Nice to Have

Dec 16, 2016 11:15:00 AM by Bob Larrivee





Have you taken time lately to think about how today, everything happens fast, and needs to get faster? Especially your critical business processes ranging from human resources, marketing, sales, engineering—everything seems to be running at a breakneck pace. The reality is that work is always working, even if we aren’t directly involved.

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Topics: ecm, bpm, business agility, business applications

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