In a recent AIIM Industry Watch survey -- State of Intelligent Information Management: Getting Ahead of the Digital Transformation Curve -- I asked this question -- “Agree or Disagree: Digitizing and standardizing business inputs is one of the key bottlenecks for Digital Transformation.” The results are clear: Information chaos needs to be tackled at its origins.
Scanning and information capture lead a curious double life. On one hand, it seems like we’ve been doing scanning and capture forever, at least within larger companies. Scanning and capture are stable, mature technologies with a well-documented ROI. On the other hand, they are still somewhat new when it comes to adoption by many smaller and mid sized organizations.
Oh that joke is as old as you can imagine, and I have heard a lot of them. And I have heard “offices will be paper free when (you fill in the blank)”. In fact, I was once one of those people and to an extent still am because it is still true.
In a recent AIIM survey we investigated the question of what information capture “leadership” looks like in user organizations. What does information capture look like in leading organizations that want to position this competency not only as a source of immediate competitive advantage, but also as a long-term competency critical to the coming era of machine learning?
What are the problems that organizations are experiencing with their capture implementations as they consider this evolution? Here 4 key problem areas that surfaced in our survey; we’ll also be discussing this survey and its implications in an AIIM webinar on September 19.
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[This post is based on a presentation by industry analyst Mark Brousseau on a January 18 AIIM webinar. Mark Brousseau is a noted marketer, analyst, speaker and writer with more than twenty years of experience advising leading providers of payments and document automation solutions. He is President of Brousseau and Associates, a full service marketing PR and business development firm specializing in the payments and document automation arenas. You can view the original webinar HERE.]
Business Process Improvement is on every executive checklist, but I fear far too often, it is just that – an item on a checklist. How can we rethink business process improvement and make it real and tangible? I recently chatted with Sandy Kemsley about her keynote at the ABBYY Technology Summit, and she shared some observations with me.