The always quotable investor Warren Buffet once pointed out, “It takes 20 years to build a reputation and 5 minutes to ruin it.” He succinctly underscores the imperative for any business to have strategies in place to quickly identify and remedy the inefficiencies and bottlenecks that lead to customer and workplace dissatisfaction. In this timely webcast, we explain how Robotic Process Automation (RPA), powered by Artificial Intelligence can be used to make work work again.
One of the finalists in IBM’s recent "Build-A-Bot" Challenge put this technology and technique to the test. The result? An innovative solution that can apply sentiment analysis to incoming emails to identify unhappy customers and then trigger actions to help turn them into satisfied customers. Join us on September 15th to hear directly from the members of the team that designed and built the solution. You'll learn about their creative process, the steps they took to create a solution in less than 30 days, and how it works. Whether you are an experienced RPA user or just getting started, you won't want to miss this exciting case study.
This webinar is approved for 1.0 hour of CIP Maintenance Credits.
Speaker for this event:
Kevin Craine, MBA Content Strategist AIIM
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Eric Ducos CTO Salient Process
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Brian French CEO Salient Process
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Pooja Jain AI Technical Director Salient Process
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David Jenness Manager, Events and Communities IBM
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