ECM can be costly. But, what are the costs of not properly managing your content?
We are heavily into the information age. Information is a competitive advantage - to some organizations it's even a form of currency. Not managing information effectively isn't only irresponsible and reckless; it's also one of the dumbest non-decisions any organization can make today. It's an old mantra, but a true one: you need to provide the right information to the right person at the right time (regardless of where the information "lives" or what device is used to access it).