The AIIM Blog
Keep your finger on the pulse of Intelligent Information Management with industry news, trends, and best practices.
Digital Transformation | Information Governance | Intelligent Information Management (IIM)
A comprehensive analysis of the challenges facing Ministries, Departments, and Agencies in emerging countries and the urgent need for Enterprise Content Management solutions.
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Why We Created Our AI Center of Excellence (CoE) When ChatGPT burst onto the scene at the end of 2022, it was uncharted waters for many. Everybody was trying to figure out what their AI strategy should be. At Iron Mountain, we acknowledged that we don't know what we don't know, and we needed a diverse team of experts to help us understand and implement AI—not just technology experts, but legal experts, compliance experts, and people who know how the work gets done in our business units.
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Making an ECM implementation successful requires planning and attention to detail. The best way to create the right solution is to identify organizational goals and priorities. Learn how to manage a successful implementation in our free guide.
Archiving | Artificial Intelligence (AI) | Information Governance
Recently, I had the pleasure of attending the 2025 NAGARA Annual Conference in Oklahoma City as the closing keynote speaker. Spending two days with government archivists and records administrators gave me valuable insights into what's important to federal, state, and local information leaders. Here are my key takeaways from this thought-provoking event.
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AI should not displace human beings, but augment human beings and our ability to execute. This philosophy is central to how we approach AI implementation at Iron Mountain.
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Artificial Intelligence (AI) | Data Management | Metadata
Your organization sits on a goldmine of unstructured data—documents, emails, images, reports—that remains largely untapped. Knowledge Enrichment is the key to unlocking this treasure trove, transforming scattered information into structured, contextual knowledge that powers intelligent automation and drives business success. A new white paper from Hyland "Knowledge Enrichment: Transforming Unstructured Data for Agentic AI and Intelligent Solutions" explains how to use knowledge enrichment to elevate dark data and gain a competitive advantage.
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Based on our experience at Iron Mountain and feedback from customers leveraging our Digital Experience Platform (DXP), several use cases stand out as game-changers in the information management field.
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