Information Management Blog

The AIIM Blog

Keep your finger on the pulse of Intelligent Information Management with industry news, trends, and best practices.

Blog Feature

AIIM on Air  |  Information Governance

[Podcast] The Impact of a Pandemic on Information Governance

When I think back to this time last year, I’m shocked by just how different things are since the start of COVID-19. Businesses have gone through major shifts in record time - projects like moving to a remote office environment that often takes months to complete were carried out in just a few days or weeks.

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Capture and Imaging

How to Identify Your Points of Information Capture

Have you noticed how information just keeps popping up all over your business? It’s enough to make you feel like this trying to keep up with it all. You solve one issue, only for another to just pop up: via GIPHY Information has to enter the process from somewhere. And knowing where it comes from can make a difference by allowing you to make certain assumptions about that information: its format, its quality, its state of approval, and so on. With some information-centric processes, the fact that a piece of information has entered the organization may start certain workflows or responsiveness requirements. Wherever it is, we always teach our training students that it’s important to capture information as close to the point of origin as possible. Now that we know why it’s important, let’s take a look at where our information is, or our Process Entry Points.

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14 Steps to a Successful ECM Implementation

Making an ECM implementation successful requires planning and attention to detail. The best way to create the right solution is to identify organizational goals and priorities. Learn how to manage a successful implementation in our free guide.

Blog Feature

Enterprise Content Management (ECM)

The State of Content Management in 2020 [Expert Tips & Research]

Few announcements in information management have been bigger than Gartner’s article heard round the world that announced the death of Enterprise Content Management (ECM) as we knew it. Michael Woodbridge’s quote gets straight to the point here: “ECM is now dead (kaput, finite, an ex-market name), at least in how Gartner defines the market. It’s been replaced by the term content services, a strategic concept that covers three aspects, namely content services Applications, Platforms and Components.” Since this article was published in 2017, the Information Management industry exploded with new questions, like, Is ECM really dead? What’s this content services thing? It turns out, the story is just a little more complicated than one technology being replaced by another. What does content management look like in 2020, years after ECM died? AIIM has been the go-to resource for information professionals to find research, education, and training for over 70 years. Throughout those years we've seen technologies come and go, new trends emerge, and the industry shift in different directions. To help you understand the current state of content management, we polled a group of experts to help us get the full story, including: A Current Snapshot of Content Management Start with CONTENT? Start with PROCESS? –Is there a RIGHT Approach? Content and Unstructured Information - The Known Evil vs. The Unknown Evil 4 Content Management Tips from the Experts

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Blog Feature

Content Services  |  Enterprise Content Management (ECM)  |  Intelligent Information Management (IIM)

ECM vs. Content Services vs. Intelligent Information Management

In recent years, nothing has sparked more controversy in the information management industry than the 2017 Gartner post officially retiring the term “Enterprise Content Management (ECM)” in favor of a new term, content services. Here at AIIM, we’ve been providing independent research, educational training, and certification for over 70 years. For a good majority of that time, the focus has been on ECM and the practices associated with ECM to capture, store, manage, and preserve information. Heck, we even standardized the term Enterprise Content Management way back in the early 2000s, so in a lot of ways, AIIM is uniquely positioned to help clarify some of the confusion that may still remain.

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Blog Feature

AIIM on Air  |  Paperless Office

[Podcast] Transforming How Mortgage Insurance Applications Are Processed

There may be no other industry that could benefit more from automation than the mortgage banking industry. This industry is full of time-consuming, error-prone, and paper and labor-intensive processes, all perfectly-suited for automation. And with huge volumes of loans being generated each year (nearly 5 million new consumer mortgages alone), it may soon become impossible to move forward without the use of automation.

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Blog Feature

PDF vs. TIFF vs. JPEG vs. PNG vs. MS Office - Which File Format for My Business Application?

There are literally thousands of file formats available – which can lead to lots of confusion when trying to select the best file format for your business applications. Different file formats work better to meet certain business requirements, and selecting the wrong format can cause issues for organizations, their customers, their legal team, etc. To help make this type of decision easier, we’ve outlined some very common file formats used in almost every organization. We’ll look at each of these in a bit more detail to help you compare them and ultimately choose the file format that will best fit your needs.

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