Use of OCR recognition to extract metadata from structured form fields is a well-established technique, but there is much dark data hidden in hand-written text, open-ended comment fields, document amendments, and signatures that can be brought to light using advanced ICR technology.
For this report, we have surveyed users for their experiences of content recognition from documents and forms to find out what higher levels of intelligent processing they are currently using, might be considering, or may not even have thought possible.