The AIIM Blog - Overcoming Information Chaos

Why Information Management Practitioners Should Care about Document Capture Standards

Written by Joseph Odore | Dec 5, 2024 12:00:00 PM

As an advocate for advanced imaging technologies and standards, I'm often asked why information management practitioners should care about imaging standards like those developed by the TWAIN Working Group. The answer is simple yet profound: these standards are crucial for efficient, accurate, and secure information acquisition and management.

Capture: The Foundation of Information Management

At its core, information management is about acquiring, processing, and utilizing data effectively. For many organizations, a significant portion of this information still originates from paper documents. How this information gets into your system is of paramount importance. It needs to be quick, accurate, and secure. This is where imaging standards come into play.

 

The Power of Standardization

Imaging standards, such as TWAIN Direct, offer several key benefits:

  1. Flexibility: Standards allow you to easily switch between different hardware without significant disruption. This means you're not locked into a single manufacturer's ecosystem.
  2. Consistency: With standardized protocols, you can ensure a consistent experience across different devices and brands.
  3. Efficiency: Standards eliminate the need for extensive regression testing when introducing new hardware. The core technology remains the same from brand to brand, reducing compatibility issues.
  4. Future-Proofing: As we move towards an increasingly connected world, having technologies that are just as connected is crucial. Standards help ensure your systems can adapt to future innovations.

Control Over User Experience

One of the most compelling reasons to care about imaging standards is the control it gives you over the user experience. Traditionally, when you open a TWAIN driver, the manufacturer dictates the user interface. With modern standards like TWAIN Direct, you as a technology manager or software developer control the experience.

This means you can:

- Customize the interface to match your organization's terminology and workflow

- Show or hide features based on your users' needs

- Create a consistent experience across the organization