Business Process Management: User Perceptions and Expectations

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BPM – User Perceptions and Expectations

BPM in a true sense is the combination of process, people, information, and technology focused on resolving operational business problems – making businesses run more effectively.

In this report, we look at survey results reflecting user needs, perceptions and expectations related to BPM Solutions delivery. You'll learn about:

  • BPM Technology Infrastructure
  • User perceptions
  • Use and spend

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