The workplace today demands a different set of skills.
Consumers now expect touchless, online, and frictionless experiences when interacting with any company or service provider. Old ways of working are now antiquated, out-of-touch, and deemed insufficient by customers and clients everywhere.
Despite ongoing digitization, a great deal of business still gets done on paper. This includes ad hoc and process-specific workflow for things like new account openings or customer onboarding, large-scale and fundamental activities like accounts payable, billing, or human resources.
If this sounds like your organization, how do you get your arms around all the paper content still at work in your organization? How do you embrace a digital-first workflow?
Download this brief to find out!
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