How do you monitor your organization’s business-critical processes? Do you operate more with your gut feeling than with substantive intelligence?
There’s a new option emerging, offering managers real-time information and future predictions of a team’s ability to meet their Key Performance Indicators (KPIs), which brings some refreshing innovation to this much-needed task. Command centers are a perfect example of this, serving as a centralized space to control and monitor critical operations. Do you want your organization to operate like NASA’s Mission Control Houston Command Center?
Join us for our free webinar as we hear from senior executive George Warner, former leader of NY State ECM and Automation. He’ll be sharing:
- How Operations Management worked at NY State
- Examples, including Invoice Process, from other Public Sector organizations
- Experiences with pandemic-proofing Public Sector client services process and operations.
We’ll then show how to easily set up dashboards, modify them on the fly, and take advantage of machine learning for predictions to help you stay ahead of catastrophe.
This webinar is approved for 1.0 hour of CIP Maintenance Credits.
Speakers for this event:

Kevin Craine, MBA Content Strategist AIIM
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Matt Warta Director Workflow IBM
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George Warner Founder & Chief Content Evangelist Horizon View Services, LLC
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