2026 AIIM Industry Watch: Work, Skills, and Identity of the Information Professional

Insight Series Webinar
Date: Wednesday, September 30, 2025
Time: 12:00 PM - 2:00 PM ET

🎓 Approved for 2 CIP Maintenance Credits



Who Is the Information Professional Now?

 

The job of the information professional is changing faster than ever.

AI is reshaping how organizations manage information, automate work, govern content, and assess risk. As expectations grow, information professionals are being asked to lead AI initiatives, improve data readiness, strengthen governance, and demonstrate business value in entirely new ways.

The question is no longer whether the profession is changing.

It's how prepared we are for what's next.

AIIM's 2026 Industry Watch captured the perspectives of information professionals around the world, generating the highest participation in the history of the research. The results reveal how roles are evolving, where organizations are making progress, where confidence is lagging, and which skills will matter most in the years ahead.

Join AIIM for an interactive discussion that goes beyond the report. Hear the key findings, learn how your peers are adapting, and gain practical insights to help you navigate the next phase of your career.

Why Attend

This webinar is more than a review of survey results. It's an opportunity to understand how the profession is evolving and what those changes mean for you.

You'll discover:

  • How your role, priorities, and challenges compare with your peers
  • Where organizations are making meaningful progress with AI and where they're struggling
  • Which skills information professionals believe will have the greatest impact on future success
  • Practical perspectives from experienced practitioners who are navigating these same changes every day
  • Actions you can take today to strengthen your skills, increase your impact, and prepare for what's next

Whether you're leading information governance, records management, content services, knowledge management, or digital transformation, you'll leave with valuable insights you can apply immediately.

What You’ll Learn
  • AI in Practice:  Where AI is creating real value today, where organizations are still experimenting, and where governance challenges remain.

  • Measuring AI Readiness: How professionals rate their own readiness, their teams, and their organizations—and what separates those who feel prepared from those who don't.

  • The Skills That Matter Next:  The technical, strategic, and leadership capabilities practitioners are investing in to stay relevant in an AI-driven workplace.

  • Technology Trends Across Information Management: What organizations are adopting, what they're retiring, and what these shifts reveal about the future of content services, intelligent document processing, workflow automation, records management, and information governance.

Live Industry Insights

AIIM will begin the session with highlights from the 2026 Industry Watch research, including key trends and year-over-year changes.

The conversation will then expand with insights from industry experts and practitioners who will explore what the findings mean in practice, share real-world experiences, and discuss where the profession is headed next.

Bring your questions and join the discussion as we examine the future of information management together.

 

 Speakers:

leigh zidwick Jesse Wilkins-1  

Leigh Zidwick
Senior Director Information Governance 
DLA Piper LLP (US)

Jesse Wilkins,CIP
Senior Advisor, Records & Information Governance
Opensity Solutions
 

 

 

 

 

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