“Lean” principles (standardizing processes, eliminating waste, reducing variants in products and services, and delivering higher qualities) are key principles in many industries.
A high degree of manual and ad hoc processes are currently used to manage the unstructured information that surrounds key processes. Making things even more complex is the fact that macro business processes are actually clusters of multiple document intensive processes, managing a wide variety of often incompatible document types in each process. Each process typically has its own information management needs and requirements, and often rests upon with a dedicated process platform (e.g., MRP/ERP Software, Financial Systems, Product Lifecycle Management Software, Supply Chain Management Software, Manufacturing Execution Systems, and Production Scheduling and Control Systems).
This white paper by AIIM Chief Evangelist John Mancini takes a look at six very specific processes – 1) Product planning and design; 2) Procurement; 3) Production; 4) Sales and order processing; 5) Distribution and logistics; and 6) Customer service – and then look at a key process of concern to every organization that encompasses all of them, Compliance.
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