Paper is still all around us. It slows our processes, creates frustrations for our customers and business partners, and it extracts a toll on the environment. Despite all of the advantages of paperless processes, many organizations struggle with taking the first step.
Paper-driven processes are a costly logjam of manual document shuffling. Paper documents are a red flag for productivity and customer responsiveness problems. According to IDC, employees waste 3.5 hours per week searching for and not finding documents, and additional hours are wasted recreating “lost” documents. On average, every misfiled document costs $125; a lost document costs $700.
Where to start? Check out my Tip Sheet.
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