Organizations face conflicting goals.
On the one hand, as organizations make their plans for the next 18-24 months, they can clearly see the attractiveness of cloud content management solutions and the imperative of making these solutions a more important part of their infrastructure. A new generation of content management solutions is hitting the marketplace. This has created pressure in many organizations to take advantage of these solutions.
On the other hand, they likely have older legacy ECM systems – likely multiple systems – performing critical functions that can’t just be turned off without suffering lots of business disruption. Forrester notes, “Most organizations struggle with migrating legacy content from old ECM systems.”
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