Free Webinar: The New Workflow Imperative

An Integrated Automation Strategy Connecting Process Automation to the Business


Workflow management systems have been around for a long time, but they are getting a new shot of relevance when integrated into a digital business automation framework. More organizations are discovering that digital transformation involves a reappraisal and often a redesign of operating models. This involves workflow and case management, certainly, but also Robotic Process Automation (RPA), decision management (business rules), low-code web and mobile application development, document capture, content management, and artificial intelligence.

As the saying goes, when you only have a hammer, everything looks like a nail. With so many options for digital automation today, workflow becomes just one of many tools in the toolbox to apply automation to your business. But it raises questions:

  • When to apply straight-thru processing and when to use dynamic case management
  • How will humans work with automation in the future?
  • The role of AI in automation
  • When to use business rules instead of workflow
  • How to mix workflow with RPA, capture, and content services

Join this webinar as we’ll address these and other questions on how to approach workflow today. We’ll also hear how large government, healthcare, and financial services companies are successfully combining workflow with new forms of automation and enterprise content management, illustrating how an integrated digital business automation strategy is adding value to the organization.

This webinar is approved for 1.0 hour of CIP Maintenance Credits.


Jenness_Headshot_WBG Ward-Dutton_Neil_MWDAdvisors

David Jenness
Marketing Executive and Creative Director

Neil Ward-Dutton 
Research Director 
MWD Advisors