Free Webinar— Enhance Customer Satisfaction By Transforming Your Processes

Your organization runs on complex business processes – sequential tasks like onboarding, invoice processing, or approving documents. This digital workflow transformation aims to drive a high degree of business agility and resiliency that allows organizations to respond to rapidly accelerating challenges and business opportunities. And according to AIIM research, the processes that would yield the greatest benefit from increased investment in automation are ones that cross departments, systems, and/or organizational boundaries.

So, how do you focus on your high-value automation opportunities? Which workflows should you prioritize? In this webinar, we'll discuss a blueprint that includes:

• Document Intelligence: Workflows that apply cognitive capture and artificial intelligence to unstructured data to automate and extract information and unlock data insights
• Process Orchestration: Orchestrating digital workflows in collaboration with users, systems, and data
• Connected Systems: Bringing together all of your critical business systems – enterprise applications, legacy systems, mobile, chatbots, and more – across internal and external business processes

One very practical example we'll detail is digital identity verification; this occurs when a customer produces valid ID documents (like a driver's license or passport) during the onboarding process. The pandemic has seen a dramatic rise in online transactions, and businesses need to capture and validate this data in a secure and compliant way. Applying digital workflow transformation with AI, something like digital identity verification can be done easily from a mobile device, offering a rewarding customer experience.

This webinar is approved for 1.0 hour of CIP Maintenance Credits.

Speakers for this event:

Kevin Craine AIIM On-Air Host AIIM	Tyler Suss Product Marketing Director Kofax