In a recent AIIM survey, we asked organizations a simple question:
“In the following processes, is the volume of paper increasing or decreasing?”
The answers might surprise you.
The “past” of ECM and process automation projects casts a long shadow. In the late 1990s, Enterprise Content Management became a mainstream technology (at least for large organizations) by first focusing on early adopters eager to automate high-value, mission-critical, and document-intensive processes critical to gaining competitive advantage. In this high-stakes environment, it didn’t really matter whether the technology was expensive, custom, and complicated. All of that has changed.
Find out more in our new Tip Sheet, Understanding the key obstacles to your capture and workflow project – and how to overcome them.
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