Free Webinar — What makes “smarter content management” systems so smart?

Join us for this informative webinar on
Wednesday, June 15, 2022
2:00-2:45 pm EST (GMT-4)

1 pm CST; 12 pm MST; 11 am PST
7 pm British Time (GMT+1); 8 pm Central Europe Time (GMT +2)

*If you're unable to attend the live event, register and we will send you the replay shortly after the webinar ends*

For the last twenty years, the pervading focus of Enterprise Content Management (ECM) has been on maintaining regulatory compliance, reducing costs, and making processes more efficient. More recently, a new paradigm in Intelligent Information Management has emerged: one that goes beyond the traditional concerns of risk and cost, to include things like organizational performance, competitive advantage, and customer experience in the mix.

These new-norm imperatives speak to a convergence of changing customer expectations, maturing digital technology, and the need for organizations to find new ways of working that give them an edge.

According to our guest in this upcoming webinar, Lauren Mayes, Program Director for Content Services for IBM, it all boils down to what could be called “Smarter Content Management.” And that’s what we’ll be discussing; how innovative organizations are using the new Intelligent Automation tools to build powerful end-to-end content systems that make a difference. Together, we’ll learn:

  • What makes “smarter content management” systems so smart?
  • How do technologies like AI, machine learning, robotic process automation, and more play a part in process improvements?
  • And what are the impacts and advantages to customer experience, workflow, and organizational performance?

Don’t miss this event full of actionable insight and real customer examples that show measurable business results.

This webinar is approved for 1.0 hour of CIP Maintenance Credits.


Speakers for this event:

Craine, Kevin Screen Shot 2022-04-14 at 9.16.43 AM  

Kevin Craine, MBA
Content Strategist

David Jenness
Manager, Events and Communities

Screen Shot 2022-04-14 at 9.11.25 AM    

Lauren Mayes
Program Director, Content Services,
IBM Business Automation Software


Underwritten by:


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