Survey: Over-Preservation Threatens Effective Information Governance
John Mancini

By: John Mancini on February 18th, 2014

Print/Save as PDF

Survey: Over-Preservation Threatens Effective Information Governance

Information Governance

AIIM recently collaborated with Cohasset Associates and ARMA in the eighth biennial survey on the evolution of Information Governance (over 1,300 participants).  Over a series of articles, I'm covering the major highlights -- and the implications for organizations as they continue to address the tension between Information Opportunity and Information Chaos.

The survey reports:

Legal Hold processes are more commonplace, but over-preservation is an immense challenge to the implementation of effective information lifecycle controls, thereby contributing to future risk and complexity. Faced with the fear of spoliation charges during litigation, the traditional risk-averse approach to preservation was to keep everything. The danger of this approach is that routine disposal can come to a screeching halt. This shutdown results in increased costs of storage, inefficiency, and litigation complexities.

Clearly, an effective governance strategy will be elusive as long as the following applies -- these are the pecentages reporting automatic disposition practices for the following kinds of content.

Automatic disposition practices by content type

Cohasset recommends the following:

  1. Coordinate with Legal to terminate legal holds when the matter is resolved.
  2. Work with Legal, Information Technology, and the business areas to improve the precision of preservation.

 

Free Guide: Records Management Governance in 12 Easy Steps

About John Mancini

John Mancini is the President of Content Results, LLC and the Past President of AIIM. He is a well-known author, speaker, and advisor on information management, digital transformation and intelligent automation. John is a frequent keynote speaker and author of more than 30 eBooks on a variety of topics. He can be found on Twitter, LinkedIn and Facebook as jmancini77. Recent keynote topics include: The Stairway to Digital Transformation Navigating Disruptive Waters — 4 Things You Need to Know to Build Your Digital Transformation Strategy Getting Ahead of the Digital Transformation Curve Viewing Information Management Through a New Lens Digital Disruption: 6 Strategies to Avoid Being “Blockbustered” Specialties: Keynote speaker and writer on AI, RPA, intelligent Information Management, Intelligent Automation and Digital Transformation. Consensus-building with Boards to create strategic focus, action, and accountability. Extensive public speaking and public relations work Conversant and experienced in major technology issues and trends. Expert on inbound and content marketing, particularly in an association environment and on the Hubspot platform. John is a Phi Beta Kappa graduate of the College of William and Mary, and holds an M.A. in Public Policy from the Woodrow Wilson School at Princeton University.