The AIIM Blog
Keep your finger on the pulse of Intelligent Information Management with industry news, trends, and best practices.
Information Governance | Intelligent Information Management (IIM)
I recently finished Unreasonable Hospitality by Will Guidara, the restaurateur behind Eleven Madison Park. On the surface, it's a book about running a successful restaurant business. But really, it's about what happens when you commit to making people feel seen, valued, and cared for. Those lessons apply across sectors. For information management professionals, I think the book points to something we don't talk about enough: the need to be intentional. Intentional about the work we do. Intentional about the teams we build to do that work. And intentional about how we communicate our value.
Share
Information Architecture | Information Governance | Intelligent Information Management (IIM)
We talk constantly about data access in information management. People need access to data. Systems should provide access. Access, access, access. But here's what we don't talk about enough: the actual user experience of getting to that data.
Share
Making an ECM implementation successful requires planning and attention to detail. The best way to create the right solution is to identify organizational goals and priorities. Learn how to manage a successful implementation in our free guide.
Information Governance | Intelligent Information Management (IIM)
Strategic Questions for Information Professionals Information professionals today need to take a strategic approach by getting involved in their organization’s AI initiatives. This means proactively “inserting themselves” into developing the business case, defining the benefits, identifying the risks, planning for organizational change, etc. by asking questions:
Share
Document Management | Information Governance | Intelligent Information Management (IIM)
As information professionals, we're constantly asked to do more with less. More data to manage, more systems to navigate, more stakeholders to satisfy—all while working with limited resources. Sound familiar? Here's what I've learned after 15 years blending web development, archival expertise, and information management: the real value isn't in being an expert in just one domain. It's in the multidisciplinary nature of bringing multiple skill sets to the table.
Share
Artificial Intelligence (AI) | Information Governance | Intelligent Information Management (IIM)
Throughout my career in information governance, information management, and data governance, I've contributed to the development of industry frameworks and bodies of knowledge. These structured approaches help organizations navigate complex challenges and reduce risk. As AI reshapes our information landscape, it's worth examining how our existing frameworks should evolve.
Share
Artificial Intelligence (AI) | Data Management | Information Governance | Intelligent Information Management (IIM)
One of the most common questions I ask clients about their AI implementations is: How clean does your dirty data need to be to actually invest in AI? This question strikes at the heart of a critical consideration for any AI project.
Share
