Information Management Blog

The AIIM Blog

Keep your finger on the pulse of Intelligent Information Management with industry news, trends, and best practices.

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Artificial Intelligence (AI)  |  Information Governance  |  Intelligent Information Management (IIM)

Opinion: Why Information Management Must Evolve From License to Operate to License to Innovate

I have been reflecting on the evolving role of Information Management (IM) in modern organizations, also reflecting on the company I currently work for as IT Manager Enterprise IM, and one idea keeps coming back to me:

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Information Governance  |  Intelligent Information Management (IIM)

What Information Management Can Learn from Unreasonable Hospitality

I recently finished Unreasonable Hospitality by Will Guidara, the restaurateur behind Eleven Madison Park. On the surface, it's a book about running a successful restaurant business. But really, it's about what happens when you commit to making people feel seen, valued, and cared for. Those lessons apply across sectors. For information management professionals, I think the book points to something we don't talk about enough: the need to be intentional. Intentional about the work we do. Intentional about the teams we build to do that work. And intentional about how we communicate our value.

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14 Steps to a Successful ECM Implementation

Making an ECM implementation successful requires planning and attention to detail. The best way to create the right solution is to identify organizational goals and priorities. Learn how to manage a successful implementation in our free guide.

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Information Architecture  |  Information Governance  |  Intelligent Information Management (IIM)

Stop Talking About Data Access and Start Talking About User Experience

We talk constantly about data access in information management. People need access to data. Systems should provide access. Access, access, access. But here's what we don't talk about enough: the actual user experience of getting to that data.

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Information Governance  |  Intelligent Information Management (IIM)

Remain Strategic in the Face of Change

Strategic Questions for Information Professionals Information professionals today need to take a strategic approach by getting involved in their organization’s AI initiatives. This means proactively “inserting themselves” into developing the business case, defining the benefits, identifying the risks, planning for organizational change, etc. by asking questions:

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Document Management  |  Information Governance  |  Intelligent Information Management (IIM)

Why Multidisciplinary Skills Are the Secret Weapon in Information Management

As information professionals, we're constantly asked to do more with less. More data to manage, more systems to navigate, more stakeholders to satisfy—all while working with limited resources. Sound familiar? Here's what I've learned after 15 years blending web development, archival expertise, and information management: the real value isn't in being an expert in just one domain. It's in the multidisciplinary nature of bringing multiple skill sets to the table.

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Artificial Intelligence (AI)  |  Information Governance  |  Intelligent Information Management (IIM)

The Value of Frameworks in the AI Era: Adapting Models for New Challenges

Throughout my career in information governance, information management, and data governance, I've contributed to the development of industry frameworks and bodies of knowledge. These structured approaches help organizations navigate complex challenges and reduce risk. As AI reshapes our information landscape, it's worth examining how our existing frameworks should evolve.

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