Consider the following:
“The speed of current breakthroughs has no historical precedent.”
--Klaus Schwab, World Economic Forum, 2016
“For the first time in history, the world’s leading experts on accelerating technology are consistently finding themselves too conservative in their predictions…”
--Steven Kotler
“Uber, the world’s largest taxi company, owns no vehicles. Facebook, the world’s most popular media owner, creates no content. Alibaba, the most valuable retailer, has no inventory. And Airbnb, the world’s largest accommodation provider, owns no real estate. Something interesting is happening.”
--Tom Goodwin, Havas Media, in Techcruch
What the heck is going on, and what does it have to do with Information Professionals?
Simply speaking, according to the World Economic Forum, we are on the cusp of the next industrial revolution, one that is combining digital and physical systems to create radically new value propositions – and in the process, disrupting many existing businesses.
How effectively an organization manages and recombines its information assets to create value is at the center of this revolution. Flexible, agile, and responsive information flows are the central nervous system of the modern organization. In many organizations, these systems are short-circuiting, and drifting into chaos, unable to keep up with the escalating demands created by consumerization, cloud and mobile, and the internet of things.
Central to addressing these challenges are two realizations:
Depending on your role in your organization, your Digital Transformation challenges will fall into one of the following categories:
Business Challenge |
Who Should Care |
AUTOMATION: How do I deliver solutions more quickly using mobile-first and lo- and low-code approaches? |
Line of business executives, web and mobile app developers, imaging and content specialists, business analysts, finance, HR, and operations executives, customer experience execs |
SECURITY/GOVERNANCE: How do I govern, value, manage, secure, optimize, and protect my information assets, wherever they exist (cloud, on-premise, or some hybrid)? |
Records managers, information architects, E-Discovery, IT legal professionals, digital archivists |
ANALYTICS/INSIGHT: How do I digest massive amounts of new data, apply structure where it doesn’t exist, and use that structure to put data and content into action? |
Marketers, line of business executives, information and data scientists, knowledge managers, information curators, customer experience execs |
I've compiled 21 Tips for Putting Digital Transformation into Action from members of AIIM's Board of Directors and leaders across the AIIM community into an eBook. Here are the highlights to give you a taste, but you'll want to download the eBook for more detailed insight.
Creating a Transformation Strategy
Preparing for Action
Implementing Your Transformation Plan