7 questions you should ask about paper reduction and process transformation
Number 3 -- Why information “capture” and creation is more than just scanning documents into an archive
- Unless checked, documents have an inherent tendency to reproduce -> On average, 35% of scanned documents are 100% born digital i.e., unchanged from printer to scanner. 16% of scanned documents are photocopied before scanning, and 65% are not destroyed after scanning.
- The number and form of inputs that must be managed is accelerating -> While 47% have automated management of inbound invoices and web forms, only 34% automate email routing. Only 29% automate handling of forms on paper.
- Capturing and managing these inputs is a key problem for most organizations -> For 67% of respondents, half or more of their main LOB processes involve connecting multi-channel inbound content to one managed process. One third consider this to be their biggest single problem in managing cases.
Come to our free seminar on going paper-free. Coming to a city near you!
Anaheim -- Calgary -- Chicago -- Houston -- Minneapolis -- New York -- San Francisco -- Toronto -- Washington