Enterprise Content Management (ECM)
The Many Uses of Email
By Lisa Ricciuti
Despite all the methods of communication, email is still popular and has become as necessary as a phone number or mailing address. Similar to calling somebody, email has become a standard mode of communication, with the expectation being that everybody should have an email address. Email started out as a simple communication tool but is now used for much more than that. In many ways, email has made my life easier. It allows me to: Contact people all over the world for free (or inexpensively) Communicate with more than one person at a time Document interactions (e.g., the highly prized CYA paper-trail) Leave messages any time... >>READ MORE
AIIM Training Success Stories - An ECM Master
By Michael Fray
Back in 2006, I was certified as an AIIM ECM Master. I went all the way from little Denmark to Tampa for the training, but I thought it was necessary to show the world that I was serious about ECM. This proved to be a very valuable investment. I could prove to customers that I had the required skills to help them with the ECM challenges and needs. In 2008, I wrote the first book about ECM in Danish, and it was published just before 2009; ECM – Enterprise Content Management, ISBN: 9788779008311 This would not have been possible, had I not taken the AIIM training. The training and my book lead to invitations to give keynotes and talks on ECM and related... >>READ MORE
Will predictive analytics become the hero in eDiscovery?
By Cate Evans
eDiscovery is an expensive business problem. I recently did some research on analytics, and what I found was that predictive analytics is being touted as the next ‘breakthrough’ technology to solve eDiscovery. Based on research, many text analytics vendors are turning to eDiscovery as the new cash cow. Don’t blame them. It is a very time-consuming, risky, and expensive activity. What are some of the snippets I found? Fortune 500 companies will have, on average, 125 lawsuits at any given time (National Law Review). The average cost in US dollars is $1.5M – $3M eDiscovery is expensive, time-consuming, and risky... >>READ MORE
Utilize the Cloud, Increase Productivity
By Dennis Kempner
Using the cloud, businesses can give employees the tools and abilities to increase their productivity and improve their workflow. 59% of companies that use the cloud are more likely to see productivity benefits. Business leaders who use the cloud said that they improved business processes and faster responses to market changes. Here are other ways that the cloud can boost productivity: Always Connected Employees can access information at any place, any time, office, home, or plane. All they need is the cloud and internet connection to full access of files and documents. Because of cloud computing, your employees have the ability to work from home... >>READ MORE
Online Signatures “No longer novel"
By Larry Kluger
Technology is often touted as being new, advanced, exciting, fresh, and so on. But when a technology is crowned as the latest new new thing, valid concerns are often raised: will it last? Is it legal? Can everyone involved in the process use it successfully? What are the unknown unknowns as Donald Rumsfeld would say? Due to this common fear of new technology, its adoption rate is often much slower than many people would like. For digital signatures, these issues cause many potential users to shy away from the technology, citing vague concerns about the legality of electronic or digital signatures. Their concerns linger despite the many laws... >>READ MORE
Just in case – doesn’t cut it in analytics.
By Cate Evans
Analytics can create business differentiators if the tools are effective, and information is proactively managed. And what organization doesn’t want to improve performance? If you are working with structured data, the process becomes much easier. With unstructured data, ah well, that’s a different story. Your unstructured data contains value and insights, but can also be used against you for non-compliance and litigation. As I see it, the bottom line is to clean it up and get rid of it. That’s the hard part. Not many folks want to be responsible for permanently deleting information – regardless of the fact that it contains no value... >>READ MORE
Save Green With the Cloud
By Dennis Kempner
“The Cloud” has become one of the most popular buzzwords in today’s tech world. Cloud storage simply put, is online space that you can use to store your digital data. Cloud storage provides a secure way to store and share data and information. If your business is ready to put the cloud to work, you can save green, and two types of green while you’re at it: money and trees. A Few Ways Cloud Storage Saves You Money Cloud storage is relatively inexpensive – you only pay for the storage you need. Employee Efficiency- Employees will no longer need to file or search for documents. Reduce Costs- Reduce the need to purchase... >>READ MORE
6 Tips for Making Cloud Records Storage a Success
By Ross Nepean
Cloud services are everywhere these days, from data backup to music streaming, so it’s not surprising that the cloud has entered the world of records management too. For records managers, the cloud promises cheap and scalable on-demand document storage, which is a very exciting prospect. However, as with all new solutions, the cloud comes with new questions and new challenges. For example, is it legal to store records in the cloud, especially when you can’t be sure of the physical location of the servers on which they are hosted? Who maintains legal control of documents stored in the cloud? Do cloud solutions support retention schedules? Approaching... >>READ MORE
The Evolving Search Experience
By Christian Buckley
Almost 20 years ago, I took a role as a technical project manager in an IT shared services team at the phone company, and got involved in the development and support of our division's portal. A key part of the role was managing the front-end tools and reports made available to our internal customers, with some data and reporting capabilities consumed through our portal. As I began working with the many different vendors and with my DB team to provide data and reports to our internal power users, I was introduced into the world of search -- with all of its nuances and limitations. I can't tell you how many meetings I sat through or conducted... >>READ MORE
Enterprise File Sync and Share - Not What You Think It Is
By Chris Walker
When Gartner came out with their Magic Quadrant for Enterprise File Sync and Share (EFSS) back in July 2014 I laughed a little because I find the idea of an EFSS market, well, laughable. Yes, I know they put in a whole bunch of stuff about what could or should be part of the market, but boiled down it seemed to me that EFSS per Gartner is little more than the old Microsoft Briefcase. I.e.: a feature of a larger solution. Let’s face it; EFSS is little more than email and consumer-grade cloud storage. If I were Box, EMC, Alfresco, and most of the other vendors on the MQ, I’d be more than a little irked. Most of the vendors have invested heavily, organically... >>READ MORE
