8 Things You Need to Know About Going Paperless
John Mancini

By: John Mancini on November 24th, 2015

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8 Things You Need to Know About Going Paperless

ecm  |  scanning  |  world paper free day  |  capture  |  paperfree office  |  paperless processes

I recently ran into a guy coming out of church who asked me, "Do you work at AIIM?" Now, I would like to think that all of us working in the trenches as content management evangelists are famous, but truth be told, we are all a bit more of a niche than we would like to admit.  So my surprised response was, "Yes, how do you know AIIM?"

He said, "I used to work at NMA [National Micrographics Association, the predecessor of AIIM] back in the late 70s."

My response, "Wow, that's great. What were you working on?"

He responded, "I was hired to set up a conference on the Paperless Office."

Sigh.  Well, well, well.  Some things don't change.

But we are making progress.  Many of you were participants in World Paper Free Day (#wpfd) a few weeks ago. Thank you. There were some VERY creative participants -- I capture a few of the more creative Twitterites in these two posts:

And for those who missed it, we also released our annual state of the industry Paper Wars market research study.  The free executive summary is available HERE.


Here's a sample -- 8 things you need to know about the current state of going paperless

  1. Only 17% work in what could be described as a paper-free office. 31% admit their office is piled high with paper documents and paper processes. 40% still use paper for filing “important stuff”, and 56% are wed to signatures on paper for contracts and order forms.
  2. 20% report that their consumption of paper is increasing.
  3. The number of organizations actively looking at every process for paper elimination has grown from 9% in 2014 to 16% in 2015.
  4. Lack of management leadership and individual preferences are the top two reasons why there is still so much paper around. 39% feel there is a general lack of understanding of paper-free options.
  5. 40% of organizations report that more than half of their invoices are now delivered electronically - but 35% say that most get printed anyway.
  6. 40% of organizations deal with multi-channel content in an ad hoc way.
  7. In 40% of organizations, line of business heads and departmental managers are responsible for “radical process review” compared to 14% who point the finger at the head of IT.
  8. 59% of organizations achieved a payback in less than 12 months from their paper-free projects, including 26% in 6 months or less. 84% achieved payback in less than 18 months.

Get the FREE Executive Summary!





About John Mancini

John Mancini, president and CEO of AIIM, is an author, speaker, and respected leader of the AIIM global community of information professionals. He is a catalyst in social, mobile, cloud, and big data technology adoption and an advocate for the new generation of experts who are driving the future of information management. John predicts that the next three years will generate more change in the way we deploy enterprise technologies and whom we trust with this task than in the previous two decades. His passion about the evolution of information workers into information analysts spurred John to establish the Certified Information Professional (CIP) program to enable anyone, anywhere to benchmark and develop new and strategic skills. His commitment to education includes the continual development of leading-edge training and publishing of ongoing industry research to help guide new thinking. As a frequent keynote speaker, John offers his expertise on the transformational challenges and opportunities facing information professionals and attracts over 100,000 visitors annually to his blog Digital Landfill. He has published six e-book titles including “#OccupyIT — A Technology Manifesto for Cloud, Mobile and Social Era” and the popular “8 Things You Need to Know About” e-book series. He has a Klout score in the high 60s, is ranked #5 in online SharePoint influence by harmon.ie and #42 in the KnowledgeLake SharePoint Influencer50. John can be found on Twitter, LinkedIn and Facebook as jmancini77.