A 10-Point Governance Action Plan to Manage Information Risk
John Mancini

By: John Mancini on March 6th, 2014

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A 10-Point Governance Action Plan to Manage Information Risk

Information Governance

How can you manage the RISK of growing volumes of content? Here's a 10-point action plan:

  1. Look to your existing policies and seek to align your electronic records practices with those that you already have for physical records.

  2. If you do not have an up-to-date Information Governance Policy that is supported across the enterprise, kick-off a project to create one. Do not consider this to be something for the records management or compliance departments: look to set up an information governance committee with representation from all areas of the business.

  3. If you already have an Information Governance Policy, but it is not being enforced, determine ways to monitor compliance. Look particularly at the implementation of deletion for electronic records beyond their retention period, and see if this can be automated.

    Get Your Free Guide: Records Management Governance in 12 Easy Steps

  4. Ensure that new staff and existing staff are fully trained in compliance with the policy.

  5. Your Information Governance Policy needs to evolve over time to include new media and new content types such as social content.

  6. Raise the issue of the effect of managed retention on storage volumes. Ask the question, “What if we continue to do nothing?” Consider using automated agents to de-duplicate content and to reallocate metadata. This will assist with retention enforcement.

  7. Look for automated classification capabilities in your existing systems or future purchases. These can make a big difference to user acceptability and to the accuracy of indexing.

  8. In particular, consider using auto-classification to deal with your email archiving. Ensure you have clear policies in place, preferably ones that do not rely on individual actions.

  9. Don’t wait until you need an e-discovery process – you may be given a short time limit. Have processes and mechanisms in place.

  10. Take a look at the following AIIM training resources:


Free Guide: Records Management Governance in 12 Easy Steps

About John Mancini

John Mancini is the President of Content Results, LLC and the Past President of AIIM. He is a well-known author, speaker, and advisor on information management, digital transformation and intelligent automation. John is a frequent keynote speaker and author of more than 30 eBooks on a variety of topics. He can be found on Twitter, LinkedIn and Facebook as jmancini77. Recent keynote topics include: The Stairway to Digital Transformation Navigating Disruptive Waters — 4 Things You Need to Know to Build Your Digital Transformation Strategy Getting Ahead of the Digital Transformation Curve Viewing Information Management Through a New Lens Digital Disruption: 6 Strategies to Avoid Being “Blockbustered” Specialties: Keynote speaker and writer on AI, RPA, intelligent Information Management, Intelligent Automation and Digital Transformation. Consensus-building with Boards to create strategic focus, action, and accountability. Extensive public speaking and public relations work Conversant and experienced in major technology issues and trends. Expert on inbound and content marketing, particularly in an association environment and on the Hubspot platform. John is a Phi Beta Kappa graduate of the College of William and Mary, and holds an M.A. in Public Policy from the Woodrow Wilson School at Princeton University.