Future-Proofing Information Management Through Talent Development
Kenyetta Dean Pugh

By: Kenyetta Dean Pugh on February 13th, 2025

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Future-Proofing Information Management Through Talent Development

Intelligent Information Management (IIM)  |  Human Resources

The evolution of information management demands a new approach to talent development. As someone who transitioned from traditional librarianship to leading digital transformation initiatives, I understand the importance of continuous learning and adaptation.

Essential Skills for Modern Information Management

At the Central Bank of the Bahamas, we're focused on upskilling and reskilling our team members. Staff who previously specialized in physical records management now need expertise in: 
- Digital records management 
- Data privacy compliance 
- Freedom of information requirements 
- Data classification 
- Automated retention systems

The Importance of Continuous Learning

Professional development isn't optional - it's essential for survival in this field. The skills needed today are vastly different from those required even five years ago. We leverage resources from organizations like AIIM for training and certification, ensuring our team stays current with industry developments.

Embracing Technology and Change

Being open-minded about technological change is crucial. While some view AI with skepticism, understanding its responsible use is vital. Success in modern information management requires embracing change while maintaining core principles of good governance.

Building Collaborative Teams

The future belongs to collaborative teams that can work across traditional boundaries. Information management professionals must partner with IT, information security, and business units to deliver comprehensive solutions. The days of working in silos are over. 

New AI Certificate of Specialization for Information Management

Take the next step in your professional development with AIIM's Certificate of Specialization in Artificial Intelligence. Designed specifically for information management practitioners, this new certificate features on-demand courses that cover AI governance, AI technologies, and applications of AI within information management.

Become a member of AIIM+ Pro and enjoy unlimited access to this certificate and our entire library of practical lessons for solving today’s information-centric challenges. 

Certificate of Specialization - AI

 

This blog post is based on an original AIIM OnAir podcast. When recording podcasts, AIIM uses AI-enabled transcription in Zoom. We then use that transcription as part of a prompt with Claude Pro, Anthropic’s AI assistant. AIIM staff (aka humans) then edit the output from Claude for accuracy, completeness, and tone. In this way, we use AI to increase the accessibility of our podcast and extend the value of great content.

About Kenyetta Dean Pugh

Kenyetta Dean Pugh serves as the Chief Information Assets Officer at the Central Bank of The Bahamas. Her expertise in information science was cultivated at New York's Pratt Institute, where she earned her Master of Science in Library and Information Science. During her studies, she was selected for the prestigious Project CHART initiative, funded by the Laura Bush 21st Century Librarian Program, contributing to the digitization of nearly 15,000 historical images across major Brooklyn institutions. Following her impactful work at the Brooklyn Historical Society, Pugh returned to The Bahamas, where she initially held positions at the College of The Bahamas. She later joined the Central Bank, progressing from Special Collections Librarian to her current leadership role heading the Information Assets Management Unit. As an official AIIM Ambassador, she continues to champion intelligent information management in the Bahamian community.