John F. Mancini

By: John F. Mancini on October 27th, 2008

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10 Fast Facts About Document Management Value

10 Fast Facts About Document Management

Pam Doyle’s (Pam is from Fujitsu’s scanner group and a long-time AIIM ECM and ERM trainer) presentation at the AIIM road show in Chicago contained some “fast facts” about document management that I thought worth repeating.  I thought these reminders of DM value were particularly relevant given the coming tightening of IT resources:

  1. Companies spend $20 in labor to file a document, $120 in labor to find a misfiled document, and $220 in labor to reproduce a lost document.
  2. 7.5 percent of all documents get lost; 3 percent of the remainder get misfiled.
  3. Professionals spend 5 – 15 percent of their time reading information, but up to 50 percent looking for it.
  4. The average document photocopied 19 times.
  5. There are over 4 trillion paper documents in the U.S. alone and they are growing at a rate of 22% per year (PricewaterhouseCoopers).
  6. Corporate users received an average of 18 megabytes (MB) of e-mail per day in 2007; E-mail is expected to grow to over 28 MB per day by 2011.
  7. Users send and receive an average of 133 e-mail messages per day (Radicati Group).
  8. A single FAX machine costs $6,200 per year (Captaris); the average time to manually FAX a document is 8 minutes.
  9. The average cost to send a package via courier service is between $8 and $15.
  10. The cost of office space has increased 19% (Office Space Across the World 2008).

About John F. Mancini

John Mancini, president and CEO of AIIM, is an author, speaker, and respected leader of the AIIM global community of information professionals. He is a catalyst in social, mobile, cloud, and big data technology adoption and an advocate for the new generation of experts who are driving the future of information management. John predicts that the next three years will generate more change in the way we deploy enterprise technologies and whom we trust with this task than in the previous two decades. His passion about the evolution of information workers into information analysts spurred John to establish the Certified Information Professional (CIP) program to enable anyone, anywhere to benchmark and develop new and strategic skills. His commitment to education includes the continual development of leading-edge training and publishing of ongoing industry research to help guide new thinking. As a frequent keynote speaker, John offers his expertise on the transformational challenges and opportunities facing information professionals and attracts over 100,000 visitors annually to his blog Digital Landfill. He has published six e-book titles including “#OccupyIT — A Technology Manifesto for Cloud, Mobile and Social Era” and the popular “8 Things You Need to Know About” e-book series. He has a Klout score in the high 60s, is ranked #5 in online SharePoint influence by harmon.ie and #42 in the KnowledgeLake SharePoint Influencer50. John can be found on Twitter, LinkedIn and Facebook as jmancini77.