Information Management Blog

The AIIM Blog

Keep your finger on the pulse of Intelligent Information Management with industry news, trends, and best practices.

Blog Feature

Content Migration  |  Document Management  |  Intelligent Information Management (IIM)

From Afterthought to Asset: Unstructured Data in M&A Integration

When planning M&A integrations, teams focus intensively on migrating financial systems and customer databases. But there's a critical blind spot: the unstructured data—emails, documents, and files—that often contains the most valuable knowledge assets and justifies the acquisition in the first place. This oversight doesn't just leave value on the table; it creates hidden risks and operational chaos that can undermine the deal's success.

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Blog Feature

Artificial Intelligence (AI)  |  Document Management  |  Intelligent Document Processing  |  Intelligent Information Management (IIM)

Inaugural Trade Member Think Tank: Key Insights from Market Leaders

I'm excited to share highlights from our first AIIM Trade Member Think Tank session, held on July 24, 2025. We launched this program to create a dedicated space for our vendor community to discuss market trends, share insights, and collaborate on advancing the information management industry.

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14 Steps to a Successful ECM Implementation

Making an ECM implementation successful requires planning and attention to detail. The best way to create the right solution is to identify organizational goals and priorities. Learn how to manage a successful implementation in our free guide.

Blog Feature

Artificial Intelligence (AI)  |  Document Management

The Seven Patterns for Scalable GenAI in Document-Centric Processes

Enterprises are adopting GenAI, but most deployments remain disconnected and brittle. Teams build document summarizers, contract analyzers, or chat interfaces as isolated experiments. These efforts don’t scale. They don’t integrate. They can’t be governed. The solution isn’t a better model. It’s a better system structure. This article introduces seven architectural patterns that define how GenAI should operate inside business processes—especially those built around documents, forms, and structured decisions. These patterns are modular, repeatable, and designed for scale.

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Blog Feature

Document Management  |  Enterprise Content Management (ECM)

The Booming Content Management Market: Insights and Projections for 2025-2028

The content management market, evolving from traditional ECM to advanced Content Services, is crucial for organizational efficiency and innovation, especially with the rise of AI. Future projections indicate robust growth driven by emerging technologies and diverse applications, with the market size expected to reach $31 to $150 billion by 2028, growing at a compound annual growth rate (CAGR) of 14.1%.

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Blog Feature

Business Process Management (BPM)  |  Document Management

Intersection of Forms Management and Information Management

Recently, the Association for Intelligent Information Management and Business Forms Management Association announced that they have joined forces. BFMA is now a part of AIIM! Read the full press release here. As a longtime board member of BFMA and a new member of AIIM, I wanted to share why forms management matters to information management.

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Blog Feature

Collaboration  |  Document Management  |  File Shares

The Future of Collaboration Is Today

As organizations have settled into the business of the business, one thing seems clear: the new workplace is much different than the one we were used to. Remote work and virtual teams are now a prevalent way of working, with on-site employees often the exception rather than the rule. Now that work-from-home has proven to be a viable alternative, C-Suite executives and business owners are less likely to invest in the resources, infrastructure, and space needed for all of their workers to return to business as usual.

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