SharePoint Lover, Partner, or Skeptic? 20 Data Points You Need to Know
The core conclusions of a recent AIIM study on SharePoint are that a) the platform is somewhat ubiquitous in just about any organization at scale, and it likely isn't going away and b) organizations are increasingly restless and uncertain figuring out where to go with it.
So there's plenty of insight and data for lovers and haters alike.
Data points for SharePoint lovers
- In total, 75% remain committed to the platform.
- 25% are committed to building their ECM, RM, and collaboration around SharePoint.
- For 22%, it remains their ECM system of choice for the foreseeable future.
- 28% will stick to it for the next few years.
Data points for SharePoint skeptics
- 26% of respondents report that their SharePoint project has stalled
- 37% have struggled to meet their original expectations
- 37% are moving forward, but only 11% feel their project has been a success.
Data points for change management devotees
- A failure of senior management to endorse and enforce SharePoint was the biggest reason for lack of success, followed by inadequate user training and a general lack of planning.
- User resistance and a lack of investment and expertise are also quoted.
Data points for SharePoint partners and add-ons
- A third use in-house or externally developed customization, and 36% use third-party add-on products.
- Workflow and BPM is the most popular add-on, followed by metadata and taxonomy management, collaboration tools, search enhancement, and Outlook integration.
Data points for Cloud Worriers & Advocates
- At 42%, SharePoint 2010 is still the most popular live version; 22% are live on 2013.
- Regarding cloud, 6% are live on 365/Online, with 18% rolling out.
- 43% are happy with Microsoft’s product roadmap, but 49% are concerned about loss of focus on the on-prem version.
- 20% feel SharePoint is under threat from more modern cloud systems.
- Lack of mobile support and difficult external access has frustrated 35%.
Data Points for RM & InfoGov Peeps
- 29% do not differentiate between records and other content.
- 48% still have work to do to align SharePoint with their IG policies, and 19% are not aligned at all.
- For 23%, SharePoint can match their records management needs (with careful set up), 15% are using specialist customization, and 16% use 3rd party add-ons.
- 17% have a dedicated RM system, but most (12%) are not connected to SP.
There has been a lot of change at Microsoft over the past year -- things are coming out of Redmond that one would never have expected prior to the arrival of CEO Satya Nadella. There is also a lot of change going on right now re Office365 and SharePoint as well for those who worry about things like content management and business processes and information governance. So let's have a bit of fun.
Answer the following by posting a comment -- "If I had 30 seconds with Satya Nadella (Microsoft CEO), what single thing would I like to tell him about the future of SharePoint?" Post your answer as a comment, and we'll create a blog post out of the responses.
About John Mancini
John Mancini is the President of Content Results, LLC and the Past President of AIIM. He is a well-known author, speaker, and advisor on information management, digital transformation and intelligent automation. John is a frequent keynote speaker and author of more than 30 eBooks on a variety of topics. He can be found on Twitter, LinkedIn and Facebook as jmancini77. Recent keynote topics include: The Stairway to Digital Transformation Navigating Disruptive Waters — 4 Things You Need to Know to Build Your Digital Transformation Strategy Getting Ahead of the Digital Transformation Curve Viewing Information Management Through a New Lens Digital Disruption: 6 Strategies to Avoid Being “Blockbustered” Specialties: Keynote speaker and writer on AI, RPA, intelligent Information Management, Intelligent Automation and Digital Transformation. Consensus-building with Boards to create strategic focus, action, and accountability. Extensive public speaking and public relations work Conversant and experienced in major technology issues and trends. Expert on inbound and content marketing, particularly in an association environment and on the Hubspot platform. John is a Phi Beta Kappa graduate of the College of William and Mary, and holds an M.A. in Public Policy from the Woodrow Wilson School at Princeton University.