AIIM19 is only a short time away and information management professionals from around the world will converge in San Diego for three days of sessions, sharing and fun. But what can you expect this year? In this continuing series of AIIM19 session previews we get a taste of what’s to come.
I spoke recently with Angela Watt about her session, co-hosted with Emily Speight, titled “Absolute Intelligence: Taking the Artificial out of AI,” and I asked her to briefly summarize the topics.
Angela, everyone is talking about AI, but the challenge seems to be to adopt AI in ways that make a real world difference. Is that what your session is about?
Digital transformation projects are crucial in today’s digital environment, but the question is: are information professionals preparing staff to embrace the new work environment? With many corporations and governments moving into digital transformation, the human element frequently is not taken into account - let alone making implementation fun! How can you plan for process and technology, without taking into account the impact to the people? That’s what we’ll be discussing in San Diego.
AI brings about a ton of change in the way things are done every day. How can folks prepare for that change?
The successful implementation of a change in business, whether it be automating a process, putting in a structure, or bringing in a software solution, requires a plan that includes change management and process assessment. A clear plan that identifies who stakeholders are, how they will be impacted, and what they can expect the solution to provide allows end users to personalize the outcome.
What do you mean by “Taking the Artificial out of AI?”
At AIIM19 in San Diego we will guide participants through the process to plan an intelligent information management project with real world examples of successes and lessons learned. In it we will discuss how IM projects can be stopped dead in the water if you don’t get the buy-in you need to proceed.
We will discuss how conducting an assessment of the people who will be impacted as well as the processes you are trying to change will provide insight to allow a deep understanding of the people you are helping as well as the processes that actually need to be updated.
Who will benefit from attending your session?
Software solution providers will gain insight on what questions aren’t typically asked, but could help elevate their solution to potential clients. IM professionals will discover new ways to find out what their users are actually trying to achieve in their transformation story.
You talk about the idea of “Absolute Intelligence,” what does that mean?
In order to become absolutely intelligent we must see the whole picture instead of just the things that sparkle, or the pressure points that people may feel. We look forward to weaving a story of integrating people and processes into a holistic plan that wants to implement a transformation project...even if it is simply cleaning up trashy data before a solution is implemented. The intention of this presentation is to be interactive, and we will be inviting guests to radically participate with our presentation.
Kevin Craine is a professional writer, an internationally respected technology analyst, and an award-winning podcast producer. He was named the #1 Enterprise Content Management Influencer to follow on Twitter and has listeners and readers worldwide.
Kevin creates strategic content for the web, marketing, social media, and more. He is the written voice for some of North America's leading brands and his interviews feature today's best thought leaders. His client list includes many well-known global leaders like IBM, Microsoft and Intel, along with a long list of individuals and start-ups from a wide variety of industries.
Kevin's podcasts have been heard around the world, including the award-winning weekly business show "Everyday MBA". He is also the host and producer of "Bizcast" on C-Suite Radio and the producer behind podcasts for Epson, Canon, IBM and AIIM International, among others.
Prior to starting Craine Communications Group, Kevin was Director of Document Services for Regence BlueCross BlueShield where he managed high volume document processing operations in Seattle, Portland and Salt Lake City. He also spent time at IKON as an Enterprise Content Management consultant working with national and major accounts. He was the founding editor of Document Strategy magazine. Kevin has also been, at one point or another, an adjunct university professor, a black belt martial artist, and a professional guitarist.
Kevin holds an MBA in the Management of Science and Technology as well as a BA in Communications and Marketing.