Information Management Blog

The AIIM Blog

Keep your finger on the pulse of Intelligent Information Management with industry news, trends, and best practices.

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Artificial Intelligence (AI)  |  Data Management

Business Forms and AI

Nobody gives much thought to business forms; they just ‘are.’ As for the management of business forms, almost nobody knows that Forms Management is a ‘thing’; many likely wonder why business forms even need managing. Frankly, it’s as if business forms are unimportant, yet that could not be further from reality. They are critically important, and their centrality and importance in the world of information management and enterprise automation will likely grow exponentially over the coming years.

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Artificial Intelligence (AI)  |  Information Governance

Polishing Rough Diamonds: How Information Governance Boosts AI-Driven Innovation

With AI-centric use cases expanding to extract value from both physical and digital assets, it’s time to see information governance as a way to accelerate innovation.

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14 Steps to a Successful ECM Implementation

Making an ECM implementation successful requires planning and attention to detail. The best way to create the right solution is to identify organizational goals and priorities. Learn how to manage a successful implementation in our free guide.

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AIIM Conference  |  Artificial Intelligence (AI)

Mapping AI Readiness Content at AIIM Conference 2024

Artificial Intelligence is a key focus of AIIM's new strategy, which the AIIM Board of Directors debuted in January 2024. So it's only fitting that AI take the lead at the AIIM Conference 2024 in San Antonio, Texas, April 3-5.

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Artificial Intelligence (AI)

How Generative AI Can Improve Enterprise Search

I was inspired to write this post after listening to an episode of “This Week in Windows” on Leo Laporte’s TWIT.TV podcast network. Leo and one of his co-hosts got into an interesting discussion on the use of Generative AI like ChatGTP with respect to search on the internet. Leo seemed to be making the same mistake many do, and confusing the concepts of using a search engine to answer a query by finding sources of information, and asking a Generative AI system based on a Large Language Model (LLM) to answer a question. The two things are similar but not the same, and what was being discussed was actually adding ChatGTP to Bing, bringing two technologies together to search for information.

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Artificial Intelligence (AI)

AI in the Real World

Recently, I was lucky enough to be part of a networking group that got to see a real world demo of Chat GPT in a highly practical use case. The use case was focused on internal search within an organization and utilized the strengths of Chat GPT as a Large Language Model (LLM). The organization demonstrating the use case explained they used a conversational use interface (UI) that focused on user experience and making it easier for the user to find the information they were looking for without having specific domain knowledge or expertise in "prompt engineering." The demo sparked great conversations about what various organizations are doing with pre-trained Large Language Model tools like those provided by Open AI and Microsoft.

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Artificial Intelligence (AI)

Takeaways from the Executive Order on Safe, Secure, and Trustworthy Artificial Intelligence

In the U.S., President Joe Biden’s administration issued an executive order on artificial intelligence, which “establishes new standards for AI security.” The Executive Order issued on October 30, 2023 directs several actions designed to “protect Americans from the potential risks of AI systems.”

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