The AIIM Blog
Keep your finger on the pulse of Intelligent Information Management with industry news, trends, and best practices.
Why We Created Our AI Center of Excellence (CoE) When ChatGPT burst onto the scene at the end of 2022, it was uncharted waters for many. Everybody was trying to figure out what their AI strategy should be. At Iron Mountain, we acknowledged that we don't know what we don't know, and we needed a diverse team of experts to help us understand and implement AI—not just technology experts, but legal experts, compliance experts, and people who know how the work gets done in our business units.
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AI should not displace human beings, but augment human beings and our ability to execute. This philosophy is central to how we approach AI implementation at Iron Mountain.
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Making an ECM implementation successful requires planning and attention to detail. The best way to create the right solution is to identify organizational goals and priorities. Learn how to manage a successful implementation in our free guide.
Based on our experience at Iron Mountain and feedback from customers leveraging our Digital Experience Platform (DXP), several use cases stand out as game-changers in the information management field.
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I get this question a lot: "How do I get started with AI?" My answer always begins with the same principle—don't use AI as a hammer looking for a nail. Instead, understand what processes would benefit by embedding AI, automation, and technology transformation. It all starts with setting a clear strategy and business goal.
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The rise of sophisticated AI, particularly machine learning and natural language processing, has dramatically increased the valuation of all data—especially unstructured data.
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