Given the critical and strategic importance of information capture, we recently surveyed over 100 “capture leaders” -- organizations with a rich history of information and document capture -- to get a better handle on key business drivers influencing information capture decisions, best practices, and some of the key challenges facing organizations.
Three big themes emerged for me in looking through the survey data:
Leaders push the envelope on automation and machine learning.
Leaders are agnostic in their technology choices when it comes to handling paper-based and digital information.
Leaders “connect the dots” between document-based data quality and authenticity and their RPA initiatives.
We discussed these findings in greater detail on a recent webinar titled "We Asked Capture Leaders About Their Projects." You can check it out for free here.
About John Mancini
John Mancini is the President of Content Results, LLC and the Past President of AIIM. He is a well-known author, speaker, and advisor on information management, digital transformation and intelligent automation. John is a frequent keynote speaker and author of more than 30 eBooks on a variety of topics. He can be found on Twitter, LinkedIn and Facebook as jmancini77.
Recent keynote topics include:
The Stairway to Digital Transformation
Navigating Disruptive Waters — 4 Things You Need to Know to Build Your Digital Transformation Strategy
Getting Ahead of the Digital Transformation Curve
Viewing Information Management Through a New Lens
Digital Disruption: 6 Strategies to Avoid Being “Blockbustered”
Keynote speaker and writer on AI, RPA, intelligent Information Management, Intelligent Automation and Digital Transformation.
Consensus-building with Boards to create strategic focus, action, and accountability.
Extensive public speaking and public relations work
Conversant and experienced in major technology issues and trends.
Expert on inbound and content marketing, particularly in an association environment and on the Hubspot platform.
John is a Phi Beta Kappa graduate of the College of William and Mary, and holds an M.A. in Public Policy from the Woodrow Wilson School at Princeton University.