Given the critical and strategic importance of information capture, we recently surveyed over 100 “capture leaders” -- organizations with a rich history of information and document capture -- to get a better handle on key business drivers influencing information capture decisions, best practices, and some of the key challenges facing organizations. [Note: We’re going to be doing a free webinar on these findings on May 22 -- details are HERE.]
Three big themes emerged for me in looking through the survey data:
Leaders push the envelope on automation and machine learning.
Leaders are agnostic in their technology choices when it comes to handling paper-based and digital information.
Leaders “connect the dots” between document-based data quality and authenticity and their RPA initiatives.
John Mancini is the Chief Evangelist and Past President of AIIM. He is a well-known author and speaker on information management, digital transformation and intelligent automation. John is a frequent keynote speaker and author of more than 30 eBooks on a variety of topics. He can be found on Twitter, LinkedIn and Facebook as jmancini77.