The 32 Scariest Information Management Data Points! And Zombies!
John Mancini

By: John Mancini on October 27th, 2016

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The 32 Scariest Information Management Data Points! And Zombies!

Intelligent Information Management (IIM)

It's almost Halloween.  The time when scary things are on everyone's mind.  And now, presenting here for the first time, drawn from a variety of AIIM market research studies...

The 32 Scariest Information Management Data Points

  1. When looking at SharePoint as an ECM/DM solution, 43% prefer using their file-share application for everyday content.

  2. Looking at SharePoint from a process and enterprise connectivity perspective, 72% of organizations show no support for mobile device use.

  3. 36% of smaller organizations, 43% of mid-sized, and 52% of large organizations have reported a data breach in the past 12 months.

  4. 24% of respondents feel that their senior managers do not take the risks of data privacy breaches seriously.

  5. 26% suffered loss or exposure of customer data, and 18% lost employee data.

  6. 37% of those storing Europeans’ data are not familiar with forthcoming General Data Protection Regulations, including 11% who (mistakenly) think it will not apply to them.

  7. Only 18% align their IM/ECM system strategies with agreed IG policies.

  8. 39% describe their email management as “chaotic.”

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  9. 22% consider their ECM project to be somewhat stalled, and 21% have user adoption issues. 52% admit that they are still dependent on their network file-shares.

  10. Only 22% have mobile access to ECM/RM content.

  11. Forty percent of organizations say their SharePoint implementation was not a success. Inadequate user training (67%), hard to use (66%), and lack of senior management support (64%) are cited as reasons for SharePoint projects stalling or failing.

  12. 75% agree that email management is still the “elephant in the room.”

  13. 65% say they are still signing on paper.

  14. Forty-eight percent of respondents say they are vaguely familiar or have no clear understanding of BPM.

  15. Nearly a third of respondents say there is no one directly responsible for ownership of their processes.

  16. 85% are still using email for file sharing outside the enterprise.

  17. 52% say there have no cloud-based sharing standards at all.

  18. Unsanctioned file-sharing tools are in use by 65% of those polled.

  19. More than a quarter of respondents say they are still using SharePoint 2010, with 41% citing they are using SharePoint 2013 as their live primary version. At this time, only 2% say they are live with SharePoint 2016 and 19% with SharePoint Office 365.

  20. 82% say they are still accessing content from corporate file shares and virtual drives.

  21. When looking at multi-channel inbound content, 42% of respondents say things are adhoc in their organization, and it is a struggle to match their on-premise and cloud content.

  22. 57% of respondents say senior management are only interested in information governance when things go wrong.

  23. 45% of respondents agree that the lack of information governance leaves their organization-wide open to litigation and data protection risks

  24. Only 11% of network file-shares, 30% of SharePoint/ECM systems, and 37% of scanned image archives are being operated with effective retention period management.

  25. Only 37% of SharePoint systems are operating with legal hold, and 20% of file-shares, cloud or otherwise.

  26. 34% of respondents admit that their offices are piled high with paper, with most of their “important stuff” referenced and filed as paper

  27. 45% are reliant on paper for signed documents, and 26% admit that their MFPs are mostly used for printing and copying rather than scanning.

  28. 27% admit to editing signature images into PDFs.

  29. 43% are struggling to meet increasing expectations for speed of response.

  30. 39% feel they do not put all of what they know about the customer to good use.

  31. 51% of electronic invoices end up back on paper for processing, including 17% that are printed and then scanned into a capture system.

  32. 21% only scan invoices for archive, and 38% scan up-front but do not capture data.



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About John Mancini

John Mancini is the President of Content Results, LLC and the Past President of AIIM. He is a well-known author, speaker, and advisor on information management, digital transformation and intelligent automation. John is a frequent keynote speaker and author of more than 30 eBooks on a variety of topics. He can be found on Twitter, LinkedIn and Facebook as jmancini77. Recent keynote topics include: The Stairway to Digital Transformation Navigating Disruptive Waters — 4 Things You Need to Know to Build Your Digital Transformation Strategy Getting Ahead of the Digital Transformation Curve Viewing Information Management Through a New Lens Digital Disruption: 6 Strategies to Avoid Being “Blockbustered” Specialties: Keynote speaker and writer on AI, RPA, intelligent Information Management, Intelligent Automation and Digital Transformation. Consensus-building with Boards to create strategic focus, action, and accountability. Extensive public speaking and public relations work Conversant and experienced in major technology issues and trends. Expert on inbound and content marketing, particularly in an association environment and on the Hubspot platform. John is a Phi Beta Kappa graduate of the College of William and Mary, and holds an M.A. in Public Policy from the Woodrow Wilson School at Princeton University.