Intelligent Information Management (IIM)
Managing and recording what the organization knows, what has been said, what inputs are received, what decisions and commitments have been made, and what results are achieved, is paramount to improvement and success. Failure to manage this information and make it available for sharing, search, controlled access, defined process, audit, and secure archive limits operational capability, stunts new initiatives, and exposes the business to potential liabilities.
In AIIM's latest research on The State of Information Management, we've compiled our key findings, including:
- How different ECM system strategies match the overall goals of the information management lifecycle.
- The governance and adoption issues that users face.
- The impact of extending access to mobile and the new cloud services.
Here are six stats to benchmark the maturity and success of your own information management strategy against:
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The number of large organizations citing compliance and risk as the largest driver for IM has risen sharply in the past year from 38% to 59%. 44% of mid-sized organizations also cite this as the biggest driver, whereas smaller organizations consider cost savings and productivity improvements to be more significant drivers.
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17% of responding organizations have completed an enterprise-wide ECM capability, including 4% on a global scale. 23% are rolling out company-wide, and a further 15% are integrating across departments. 6% are looking to replace existing system(s) with a new one.
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Only 18% align their IM/ECM system strategies with agreed IG policies. 15% have IG policies, but they do not drive decisions. 29% have no IG policies.
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39% describe their email management as “chaotic”, including the largest organizations. 55% agree that email is their big untagged, ungoverned, high-risk content type. Only 10% selectively archive emails to ECM, RM, or SharePoint.
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22% consider their ECM project to be somewhat stalled, and 21% have user adoption issues. 52% admit that they are still dependent on their network file-shares.
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38% are actively focused on extending their ECM functionality, and 25% are rolling out to a wider user-base. 30% are improving collaboration, and 21% are working on mobile and remote access.
