Information Management Blog

The AIIM Blog

Keep your finger on the pulse of Intelligent Information Management with industry news, trends, and best practices.

Joanne E. Novak

Joanne is a program manager at Konica Minolta Business Solutions U.S.A., Inc. ( and is responsible for program development with the company’s Business Intelligence groups, including the Enterprise Content Management (ECM) practice. Her responsibilities are to build sales and customer-facing educational and thought leadership insights as well as strategic initiatives for ECM.

Blog Feature

Automation  |  Electronic Records Management (ERM)

How County Clerks are Stepping into the Future with Improved Operations

For the past 3 years, the Clerk of Common Pleas Court in Clark County, OH, Melissa Tuttle, has been utilizing a content management tool to automate her business workflows. Like many Counties, Melissa and her team deal with a lot of paperwork and file types. Utilizing a content management tool has helped them eliminate the time-consuming burden of pulling paper files manually and instead utilize automation so that Melissa and her team can do their jobs better.

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