Information Management Blog

The AIIM Blog

Keep your finger on the pulse of Intelligent Information Management with industry news, trends, and best practices.

Blog Feature

AIIM on Air  |  Accounting and Finance  |  Automation

[Podcast] Pepsi's AP Automation Case Study

I don't know about you, but when I think of Pepsi, I think of cool and refreshing. In fact, the last thing to come to mind is labor-intensive. But, for the staff at PepsiCo's Imaging Technology - the creator of document imaging and management solutions for PepsiCo’s worldwide network of business entities - labor-intensive, time-consuming, and error-prone were exactly what they were experiencing. The company's four largest European entities were still keying invoicing and credit memo data manually for all of their accounts payable processes.

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Blog Feature

Automation  |  Electronic Records Management (ERM)

How County Clerks are Stepping into the Future with Improved Operations

Guest Post: Joanne E. Novak from Konica Minolta Business Solutions.   For the past 3 years, the Clerk of Common Pleas Court in Clark County, OH, Melissa Tuttle, has been utilizing a content management tool to automate her business workflows. Like many Counties, Melissa and her team deal with a lot of paperwork and file types. Utilizing a content management tool has helped them eliminate the time-consuming burden of pulling paper files manually and instead utilize automation so that Melissa and her team can do their jobs better. “[Our content management tool] is not just a scanning tool, but much more…to help the workflow and integrations, and help us achieve our goals in running the court system.” - Melissa Tuttle, Clerk of Common Pleas Court, Clark County, OH This county adopted technology over a decade ago to become more efficient. Yet, today there are many other counties in the US still struggling with manual processes and paper files. With each state creating their own guidelines for public record requests, it's become a growing challenge for the clerk’s office to respond “as quickly as possible" to provide the requested information.

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Blog Feature

Automation  |  Enterprise Content Management (ECM)  |  Robotic Process Automation (RPA)

Understanding the Key Benefits of Extending ECM into Lead Business Applications

Intelligent Automation requires both a top-down and a down-up strategy and the proper content capabilities to drive this strategy.

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Blog Feature

Automation  |  Enterprise Content Management (ECM)  |  Intelligent Information Management (IIM)

Intelligent Automation -- Putting Content into Context

Information is cascading down upon every organization in unprecedented volumes and forms, challenging traditional and manual concepts of records management and information stewardship. This information tsunami is happening at the very time that the process value of these digital assets is more mission-critical than ever.

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Blog Feature

Automation  |  Document Management  |  Intelligent Information Management (IIM)

An IQ Test for Your Processes

Are your Human Resources processes intelligent? Before you try and answer that, let me explain more about what I mean.

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Blog Feature

Artificial Intelligence (AI)  |  Automation  |  Document Management

A Brief History of Artificial Intelligence

Artificial Intelligence (AI) is obviously all the rage. Consider the search traffic on “Artificial Intelligence” since early 2016. As a result, just about every technology product in the world now seems to have the artificial intelligence “label” attached to it.

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