Information Management Blog

The AIIM Blog

Keep your finger on the pulse of Intelligent Information Management with industry news, trends, and best practices.

Seth Grimes

Seth Grimes consults on product and market strategy to text analytics and natural language processing (NLP) providers and users.

Blog Feature

Artificial Intelligence (AI)  |  Enterprise Content Management (ECM)  |  content analytics  |  machine learning

For Digital Transformation, You Need Content AI

Digital transformation means reworking business processes to take maximum advantage of data and digital content. Better, faster, and cheaper content management is one goal, but the real payoff is in automating routine tasks including customer interactions. More data and process improvement will, in turn, allow us to do more with our content, to reach new audiences and boost satisfaction and profitability, however you measure it. To get there you need AI -- algorithms, models, and measurement -- and you need to trust that what you've built will do the job reliably and correctly.

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