Information Management Blog

The AIIM Blog

Keep your finger on the pulse of Intelligent Information Management with industry news, trends, and best practices.

Tracy Caughell

Tracy Caughell is the Senior Director of Product Management at OpenText. She has contributed to international standards, but if you ask her she'd prefer to be known for bringing fun to the world of compliance. She is a regular speaker and thought leader about the challenges facing the information worker and records manager in the modern work environment.

Blog Feature

AIIM on Air  |  Artificial Intelligence (AI)

Overcoming Obstacles to Gen AI for Content Services

While humans are critical to the success of AI initiatives, they may also present obstacles. In this blog post, we will walk through some of the challenges organizations face when implementing AI for content services.

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Blog Feature

AIIM on Air  |  Artificial Intelligence (AI)

Embracing the Role of Educator: Guidance for Information Management Practitioners in the Era of AI

As organizations explore the potential of AI, information management practitioners may face the challenge of being perceived as roadblocks rather than facilitators. However, by aligning Generative AI initiatives with business goals and promoting intentional adoption, these professionals can pivot into a critical educator role.

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14 Steps to a Successful ECM Implementation

Making an ECM implementation successful requires planning and attention to detail. The best way to create the right solution is to identify organizational goals and priorities. Learn how to manage a successful implementation in our free guide.

Blog Feature

Artificial Intelligence (AI)

How to Get Started with Gen AI for Information Management

AIIM research shows that many organizations feel ready for AI, but encounter obstacles to implementation, especially a lack of available use cases. Where do organization start with Generative AI (Gen AI)?

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