[Podcast] A “Carnegie” Approach to Change Management
Sean McGauley

By: Sean McGauley on March 5th, 2020

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[Podcast] A “Carnegie” Approach to Change Management

Change Management  |  AIIM Conference  |  AIIM on Air

In 1936, Dale Carnegie's "How to Win Friends and Influence People" first published. Since then, it's become one of the best-selling books of all time with over 15 million copies sold! What makes this self-help book one of the most influential of our time?

Farnam Street offers a fantastic summary of some of the book's most important points, including:

  • Advice on Dealing with People: When dealing with people, let us remember we are not dealing with creatures of logic. We are dealing with creatures of emotion, creatures bristling with prejudices and motivated by pride and vanity.
  • Advice On Influence: The only way on earth to influence other people is to talk about what they want and show them how to get it.
  • Advice on the Secret of Success: If there is any one secret of success, it lies in the ability to get the other person’s point of view and see things from that person’s angle as well as from your own.

Although over 80 years old, these lessons still ring true. In fact, helping people through the process of change, influencing stakeholders, and getting buy-in are all common in the workplace...but, they can also be a common roadblock.

On this episode of the AIIM on Air podcast, your host Kevin Craine chats with the speakers of two sessions from The AIIM Conference 2020 on change.

First, we hear from Dr. Michelle Rozen about her keynote, How to Hit the Change Button – Leaning Forward Through Change. Learn about quick and simple strategies to help teams move forward through change. This change-embracing mindset will help you lead with confidence.

Then, we hear from Natalie Austin from Atlanta Housing about her session, Becoming an Internal Influencer: Leverage Your Social IQ to Effect Change. In this session, Natalie will be teaching how to leverage your social IQ, identify and target your internal audience, and how to gain their buy-in.

Tune in for these lessons on change plus an interview with Neal Fischer about his AIIM20 session, Convenience over Compliance: When Cloud and Mobile Viewing Tools Put You at Risk.

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