The AIIM Blog
Keep your finger on the pulse of Intelligent Information Management with industry news, trends, and best practices.
Artificial Intelligence (AI) | Change Management | Information Governance | Intelligent Information Management (IIM)
On December 10, 2025, I had the privilege of moderating an opening keynote panel, 'AI and Information Management in the Capital: Framing Today's Challenge Landscape,' at AIIM's AI+IM Regional Forum in Washington, DC. Joining me were four distinguished information leaders who brought perspectives from government, nonprofit, and legal sectors: Thad Lurie from American Geophysical Union, Mark Patrick from the US Department of Defense, Melvin Baskin from ICG Consultants & Advisors, and Leigh Zidwick from DLA Piper LLP.
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Change Management | Intelligent Information Management (IIM)
The ability to solve problems creatively is essential in organisations but I don't often see it being used effectively. Creative problem solving involves thinking outside the box, challenging the norm and seeking solutions to problems.
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Making an ECM implementation successful requires planning and attention to detail. The best way to create the right solution is to identify organizational goals and priorities. Learn how to manage a successful implementation in our free guide.
Change Management | Information Governance | Intelligent Information Management (IIM)
In today's digital landscape, information management and governance are crucial for organizations of all sizes. However, it's important to understand that there's no one-size-fits-all solution. Let's explore how you can customize your information management program to fit your organization's unique needs.
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Change Management | Information Governance | Intelligent Information Management (IIM)
One of my favorite mottos is "Start small, grow big." When organizations approach me about building an information management program from scratch, they often feel overwhelmed by the magnitude of the task. Let me share how to make this process more digestible.
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Change Management | Information Governance | Intelligent Information Management (IIM)
Remember that old stereotype of the records manager working alone in the basement, shuffling papers? Let me tell you why that image is completely outdated and why today's information management professionals need a much more dynamic skill set.
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Change Management | Information Governance | Intelligent Information Management (IIM)
At Shell, we believe in the power of information management (IM) to drive business success. That's why, once a year, we host an Information Governance Week - a dedicated time to focus on the importance of IM across our organization.
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